Employee Engagement: Strategy and Practices

Course Code: HRM 149

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Course Sector:

HR Strategy and Training

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Introduction

Training course introducion / brief

Employee engagement has emerged as a critical driver of business success in today's competitive marketplace. High levels of engagement promote the retention of talent, foster customer loyalty, and improve organizational performance and stakeholder value. This training course is designed to provide participants with the essential concepts related to the importance of employee engagement in the organization, including the current strategies and practices that they can apply.

Training Course Methodology:

The training course is designed to be interactive and participatory, and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course will use lectures and presentations, exercises, experiential and exposure to real world problems and policy choices confronting delegates.

Gain a comprehensive understanding of the value of employee engagement to an organization.
Discuss and understand how to apply the ABC (Antecedents, Behaviors, Consequences) model for engagement.
Develop, and implement the requirements for an engagement culture
Identify, develop and champion the required change initiatives
Assess and monitor the impact of engagement on business performance
Design and implement specific HR practices aimed at increasing employee engagement
Create effective and comprehensive employee engagement surveys and gain the expertise to interpret their result

Is involved in HR Strategic and Management HR roles
Has 4 to 7 years of experience in the HR
Extensive knowledge of different HR functions
Can judge complicated situations using HR knowledge acquired over many years.
Understands the business beyond Human Resources and has influence within the overall organization.

The case for employee engagement

Today's business reality
Managing times of changing people
What people want; employees versus employers want
Defining engagement
Satisfaction versus engagement
Gallup's Q12 index of engagement
The engagement business case; the Return on Investment (ROI) of engagement

The Antecedents, Behaviors, Consequences (ABC) model of engagement

Why people do what they do
Carrots or sticks
The ABC model
Behavior modification
The ABC model for behavior modification
Antecedents at work
The top engagement antecedents - expectations
What makes consequences effective
Consequences that kill engagement
Positive and negative reinforcement
Organizational tools to communicate expectations

Engagement culture

Things that are important to employees
The drivers of engagement
The building blocks of an engagement culture
Spitzer's eight desires of motivation and engagement
An employee engagement model
Two-way communication
Trust in leadership
Career development
Employees' role in the success
Shared decision making
Career discussion
Employee gatherings
The role of values in building a culture of engagement

The ROI of employee engagement

Employee retention funnel
Research data about engagement metrics
On-Boarding breakeven point
ROI of engagement calculations: A practical example

HR practices for engagement

The talent war and the cost of losing it
Building the employee brand; what an engaged employee looks like
Factors that improve employee engagement
Activities that organizations can follow to build engagement
Building high-performance teams: a powerful engagement too

Employee engagement initiatives

The CEO: Chief Engagement Officer
Leadership that ignites passion
The VOICE framework
Managing employee-engaging events
Checklist of employee engagement best practices
Employee engagement ideas from A to Z

Employee engagement surveys

Four surveys, not one
A suggested framework for designing an effective engagement survey
Fairness
Involvement
Wellbeing
Information
Degree of engagement

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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TRAINING COURSE: Employee Engagement: Strategy and Practices