Course Code: TQM 2131
204 Course Visits
Strategic Planning Using the Balanced Scorecard
Course Sector:
Quality Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
18 - 20 Aug 2025
3 Days
Dubai, UAE
$3,250
02
29 - 31 Dec 2025
3 Days
Dubai, UAE
$3,250
Introduction
Training course introducion / brief

To measure the overall performance in attaining the strategic objectives organizations dedicate significant time, energy, human and economic resources Balanced scorecard is a management tool that provides stakeholders with a comprehensive measure of how the organization is progressing towards the achievement of its strategic goals Key performance indicators are the metrics that may be the part of the balanced scorecard KPIs are used to present actionable results across the organization.

 

This training course is designed to provide participants with the essential concepts related to the use and implementation of Balance Scorecard with a focus on achieving the strategy. This course aims to empower participants to develop balanced scorecard, enhance internal processes to deliver what customers want, and achieve financial success.

Course Objectives
At the end of the training course, participants will be able to

At the end of the training course, participants will be able to:


  • Gain a comprehensive understanding of the importance and benefits of using balanced scorecard in the business.
  • Explore strategies of aligning people and resources to focus on achieving the strategy
  • Obtain the expertise to develop a Balanced Scorecard from scratch, based on the organization’s strategy
  • Establish solutions to address challenges in implementing a Balanced Scorecard.
  • Translate strategy into tangible results to be measured and monitored

Course Audience
Who is this course for, and can benefit the most
This training course is beneficial for professionals who are seeking to understand and enhance the part they play in delivering their organizations strategy.

Course Outline
The course aims and learning outcomes

  • Introduction to the Balanced Scorecard
  • Introduction to the Balanced Scorecard
  • Benefits of the Balanced Scorecard
  • Beginning with a Vision
  • The Financial, Customer, Process Perspectives in Detail
  • Strategy Maps and Strategic Themes
  • Lag and Lead Measures / KPIs
  • Constructing a Strategy Map
  • Understanding Strategy
  • The Balanced Scorecard Development Process
  • Understanding Organizational Strategy
  • Exploring the Strategies of Participants’ Own Organizations
  • Creating a Strategy-centric Organisation
  • Engaging the Leadership Team

  • Building Strategy Maps
  • The Learning & Growth Perspective in Detail
  • Creating a Climate for Action
  • Creating Strategy Maps for Participants Own Organisations
  • Strategic Measures / KPIs
  • Linking Strategy and Business Planning
  • Building a Complete Balanced Scorecard
  • Strategic Targets
  • Mapping Strategic Initiatives
  • Monitoring and reviewing the Balanced Scorecard using the latest web-based technology
  • Completing the Balanced Scorecard for Participants’ Own Organizations
  • Planning for Implementation
  • Cascading the Balanced Scorecard Across an Organization

Pulling It All Together

  • Reviewing and Enhancing Participants’ Balanced Scorecards
  • Identify Potential Pitfalls and Barriers to Implementation
  • Gaining Buy-in and Ownership for the Balanced Scorecard
  • Top Tips for Successful Creation and Implementation of a Balanced Scorecard
  • Making a Personal Plan of Action based on the Training Seminar

Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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