Professional Business Writing & Communication Skills

Course Code: PERDEV 126

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Course Sector:

Interpersonal Skills and Self Development

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Introduction

Training course introducion / brief

This Virtual online program aims to take the participants to that professional level of business writing by helping them focus on each little detail and master the business writing keys. It will enrich participant’s writing skills especially how to write effective e-mails as a mean of communication. The participants will be introduced to the general rules for writing different business documents effectively, it also provides the participants with how to write the most common business documents by using the right format, improving writing style and tone, and developing efficient writing habits. A simple email or letter can resolve a complex situation. This advanced business writing skills course emphasizes how a clear and concise message is the key to delivering a powerful message in today’s business world.

By the end of this learning experience, the participate will be able to:

Recognize the principles & techniques of professional writing through case studies
Describe how to interact and communicate effectively
Discover the writing process by trial and error to excel
Writing their first draft considering the readers types and document 's Scope & objectives
Organize the information and content in a solid sequence
Use powerful writing guidelines such as punctuation, style, tone & grammar to write for excellence
Identify different types of reports
Apply persuasive techniques while writing
Apply email etiquette rules to have a professional email

This training course is designed for professionals seeking to upgrade their skills and expertise in professional business writing.

Achieving Communication Success
Communication levels and definition
Differences between written and spoken communication and their implications
Barriers and pitfalls of business communication
Overcoming communication barriers
Managing perceptions and biases
Listening etiquette
Essentials of Effective Business Writing
Purposes of Effective Business Writing
How to Meet the Reader's Needs and Expectations
How to Use Techniques for Overcoming Writer's Block
First Draft
Different readers audience
Determine your document’s objectives
Establish your scope and structure

Organizing your information
Summary: Summarize the message
Action – What action is required?
Facts – What are the facts?
Evidence – Include material to support your conclusions
Revising, Editing & Proofreading
Writing Guidelines
Layout & Paragraph Guidelines
Content, Sentence Structure & Grammar
Style & Tone
Punctuation & Spelling Check
Writing Powerfully and Persuasively for Any Situation
Put yourself in your reader’s shoe
Guaranteed persuasion techniques
Using a critical eye to make sure you’re presenting your ideas logically
High impact wording
Document presentation & flow

Responding to complex situations through writing
Building rapport with your audience
Managing expectations: responding to bad news
Managing expectations: saying no
Effectively handing difficult individuals
Hostile: responding assertively
Pessimist: sticking to facts
Nagger: setting the rules
Mr. Know-it-all: staying focused
Egoist: getting descriptive
Manipulator: taking the initiative
E-mail Etiquette
E-mail Subject, Attachments, Signature and addresses
Smart tips for presenting complex information in your e-mails
The most common mistakes that people make when writing an e-mail … and how to avoid them
Tips for writing shorter e-mails that still get your full message across
When e-mailing is inappropriate?
Report as an effective communication tool
An overview of Report writing basics
The importance of reports
Types of reports
The general structure of reporting
Attitudes in writing

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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TRAINING COURSE: Professional Business Writing & Communication Skills