Course Code: PMCM 104
625 Course Visits
Strategies of Contract planning, negotiations and dispute resolutions
Course Sector:
Project & Contract Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
18 - 22 Aug 2025
5 Days
Oslo , Norway
$4,950
02
24 - 28 Nov 2025
5 Days
Dubai, UAE
$4,250
Introduction
Training course introducion / brief
The course will help delegates to develop their ability to negotiate contracts effectively. It will equip them with a range of interpersonal skills, and appreciation of the elements of planning and objective setting in negotiations. There will be an opportunity for delegates to carry out a self-assessment of their skills in key areas of negotiation including team negotiations. Every day significant money is made and lost by organizations as a result of the contractual terms and conditions governing contracts for the purchase of goods, equipment, and services. Since all business activities are governed by contractual relationships, it is increasingly important for all those dealing with outside organizations to have an understanding of how to obtain the best possible agreement for their organization. 
Course Objectives
At the end of the training course, participants will be able to
  • Understand how contracts are formed
  • Explain how to use contract provisions to reduce the risk of disputes 
  • Understand the impact dispute may have on relationships over the long term 
  • Describe the use of strategies to resolve the causes of disputes 
  • Improve appreciation of legal issues in contracts and develop new skills in negotiation 
Course Audience
Who is this course for, and can benefit the most
  •  Project Manager
  •  Business Administrator
  •  Marketing Coordinator
  •  Account Executive
  •  Chief Operating Officer
  •  Operations Manager
  •  Executive Administrative 
  •  Risk Manager
  •  Program Manager
  •  Business Analyst
  •  Quality Control Coordinator
  •  Assistant Manager
  •  Team Leader
  •  Senior Supervisors
  •  Researcher
  •  Entrepreneur
  •  Management Consultant
  •  Public Relations Director
Course Outline
The course aims and learning outcomes
Module 1: The Essentials of Contracting
  • How contracts are formed 
  • The reasons for using contracts 
  • Basic principles in contract formation 
  • Examples of formalities for contract formation
  • Authority to sign a contract and the principles of agency
  • Basic contractual structures
  • Use of different types of contracts for different business models
Main contract provisions and associated issues: managing risk
  • Hierarchy of contract terms
  • Warranty, Indemnity and Insurance provisions
  • Distribution of risk and performance obligations
  • Termination, suspension and force majeure
  • Selecting the appropriate law to govern the contract 
  • Collateral warranties and entire agreement 
Changes and Variations 
  • Changes to the contract 
  • Transfer of rights: assignment and novation 
  • Variation to the scope of work and variations clauses
  • Controlling and managing change 
  • Minimizing Claims and Disputes
  • Delay and disruption
Standardizing Contractual Documents and Securitising Performance 
  • Use of standard form contractual documents 
  • International standard form agreements 
  • Bonds, guarantees and letters of assurance 
  • Managing payment risk
  • Reservation of ownership 
  • Remedies for default – rework, re-performance, damages, penalties and performance 
Dispute Resolution and Conflict Management
  • Using contracts to avoid disputes
  • Tiered dispute resolution mechanisms
  • The Contract clause to encourage negotiation
  • Litigation and Arbitration 
  • Modern dispute resolution processes including mediation 
  • Course review and analysis
Module02: Negotiating & Dispute Resolutions
Fundamentals of Negotiation
  • Negotiation defined 
  • Disputes and the need for resolution 
  • Place of negotiation in the contractual resolution process
  • The commercial impact of the breakdown of negotiations 
  • Best Alternative to a Negotiated Agreement (BATNA) 
  • The four-phase process of negotiation 
The Negotiator’s Toolbox 
  • Preparation
  • Information needs 
  • Drafting your proposal which will open the discussion
  • The negotiation discussion phase 
  • Bargain and Close
  • Negotiating position setting
Negotiating Styles, Tactics and Ploys
  • Cultural & international issues 
  • Red, Purple & Blue negotiators 
  • Non-verbal communication and the interpretation of body language 
  • Make time your friend
  • Silence and ploys as tactics and how to respond effectively 
Personal Fitness and Dealing with Difficult Negotiations
  •  Interests, positions and escalation
  • Stakeholder power behind the interests in negotiation
  • Negotiator as a Mediator
  • Team negotiations
  • Proposals and persuasion
Putting it all into practice
  • Negotiation case study
  • Team allocation and simulation exercise
  • Analysis of performance
  • The Do’s and Don’ts of Negotiating
  • Improving what we do - action planning 
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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