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Course Code: ADOM 105
483 Course Visits
Exceptional Executive Office Management
Course Sector:
Administration and Office Efficiency
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Barcelona, Spain $4,950
02
5 Days
Dubai, UAE $4,250
Introduction
Training course introducion / brief
In today’s Business world, the successful executive assistants play a key role in the organization, as they serve as support to executives, such as high-level officials, the CEO, or the owner of a company.
This training course is designed to provide participants with the necessary knowledge and skills essential to become an effective executive assistant and create an impact in the role for the benefit of the team and the organization as a whole.
Course Objectives
At the end of the training course, participants will be able to
- Gain a clear understanding of how trust is built, what can accelerate the growth process for trust in a relationship and what can maintain it
- Understand the alignment of tasks to the strategic vision, purpose, objectives, priorities, brand and values of the organization
- Create a vision, with benchmarks, for how EA and Executive Partnerships can work and function most effectively
- Increase effectiveness in all aspects of managing tasks and relationships and delivering against objectives and priorities
- Manage and direct actions, tasks and communications and maintain focus on higher level activities
Course Audience
Who is this course for, and can benefit the most
- Office managers.
- Executive secretaries.
- Administrators and assistants.
Course Outline
The course aims and learning outcomes
Understanding Your Manager
- Identify and Adapt to Their Style
- Anticipating Your Manager's Needs
- Defining Your Key Responsibilities
- Know When to Take the Initiative
- Emotional Intelligence
- Required Business Knowledge
- Managing the Office Environment
- Active Listening Skills
Managing Your Time
- Managing Your Calendar
- Managing Last Minute Change
- Working in a Team Environment
- Urgent Tasks vs Important Tasks
- Email Etiquette
- Using Office Equipment
- Using Software Applications
- Effective Business Communications
- Effective Event and Party Planning Tips
- Phone and Voicemail Protocol
- Effective Business Writing
- Conducting Internet Research
Managing Effective Meetings
- Agenda Templates
- Minute Taking
- Meeting Time Management
- Formal vs Informal Meetings
- Effective Gatekeeping Skills
- Essential Filtering Questions
- Saying No Politely
- Managing Difficult Callers
Staying Organized
- Prioritization Rules
- Set Realistic Goals
- Planning Ahead
- Keeping the Pace
- Managing Sensitive Information
- Confidentiality Explained
- Discretion and Diplomacy
- Data Security Explained
- Managing Uncomfortable Scenarios
More Advanced Skills
- Basic Project Management Skills
- Interacting at Trade Shows/Conferences
- Managing Client Interaction
- Social Media Management
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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