Main MenuMain Menu
Course Code: PERDEV 103
433 Course Visits
The Glow of Magic: Mastering Emotional Intelligence Techniques
Course Sector:
Interpersonal Skills and Self Development
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
3 Days
Rome, Italy $3,950
02
3 Days
Al Khobar, KSA $3,250
Introduction
Training course introducion / brief
Recent studies indicate that 25% of
leaders’ success derives from raw intelligence, while 75% of their success
stems from their abilities to understand the needs of their company and build
relationships with members of their organizations.
This program links emotional intelligence
to practical behaviours for daily life situations as well as for business
situations in your workplace. In this workshop, participants assess the
strengths and areas of improvement in their emotional intelligence capabilities
and identify ways they can increase their emotional intelligence when dealing
with others.
The workshop starts with a series of
guided reflections and takes participants through a series of emotionally
charged situations through which they develop a greater understanding of EQ,
and will be equipped by practical tools and techniques to interpret this
understanding to behaviours in the real life.
Course Objectives
At the end of the training course, participants will be able to
- Define Emotional Intelligence (EQ).
- Identify and practice the main EI Components
- Identify the benefits of emotional intelligence.
- Analyze your behavior.
- Recognize Johari Window Model
- Change your negative thoughts and mentality to positive thinking and reduce your worries.
- Recognize what it takes to believe in yourself and learn how to get motivated.
- Discover how to Communicate with empathy and compassion
- Use EI to appreciate and motivate your colleagues and team members
- Use feedback as a tool to motivate and appreciate colleagues and team members
- Articulate your emotions using the right language
- Effectively impact others
- Use the concepts and techniques in the workplace
- Acquire and develop social intelligence skills
- Plan Personal development steps to improve your EI
Course Audience
Who is this course for, and can benefit the most
- Executive Secretaries
- Executive Personal Secretaries
- Personal Secretaries
- Executive Assistants
- Personal Assistants
- Office Managers
- Administration Managers
- Management Secretaries
- Senior Assistants
Course Outline
The course aims and learning outcomes
DEFINE EMOTIONAL INTELLIGENCE
- Benefits of EI
- Understand the difference between Trait EI and Ability EI
- 5 Dimensions of Trait EI Model
- Self-Awareness (SA)
- Managing Emotions (ME)
- Motivation (M)
- Empathy (E)
- Social Skills (SS)
- Determine your EQ
SELF-AWARENESS (SA)
- Self-Awareness
- Seeing the other side
- Giving in without giving up
- Life Positions – you and only you can choose your mindset
SELF-REGULATION/MANAGING EMOTIONS (ME)
- Self-Regulation/Managing Emotions (ME)
- The ‘EQ brain’ and how it works
- The science of emotions
- Understanding Emotions
- Find your self-control
- Using Coping Thoughts
SELF-MOTIVATION (M)
- Self-Motivation
- Optimism
- Pessimism
- The balance between optimism and pessimism
- The power of re-framing
EMPATHY (E)
- Empathy
- Barriers to empathy
- Developing your empathy
SOCIAL SKILLS (SS)
- Social skills
- Making an impact
- Creating a powerful first impression
- Assessing a situation
- Traits of a person with high social skills
FEEDBACK
- Feedback and EI
- Feedback models
- Using feedback to appreciate and motivate
FOUR SKILLS IN EMOTIONAL INTELLIGENCE
- How to accurately perceive emotions
- Use emotions to facilitate thinking
- Understand emotional meanings
- Manage emotions
VERBAL COMMUNICATION SKILLS
- Focused listening
- Asking questions
- Communicating with flexibility and authenticity
NON-VERBAL COMMUNICATION SKILLS
- Body language
- The signals you send others
- It is not what you say, it’s how you say it
SOCIAL MANAGEMENT AND RESPONSIBILITY
- Understand Emotions and How to Manage Them in the Workplace
- Role of Emotional Intelligence at Work
- Articulate your Emotions Using Language
- Disagreeing Constructively
THE NEW SCIENCE OF HUMAN RELATIONSHIPS: SOCIAL
INTELLIGENCE
- What Is Social Intelligence?
- Why Does It Matter?
- The key elements of social intelligence
- How to Develop “SI”
A TAKE HOME ACTION PLAN
- I will Stop …
- I will continue …
- I will Start …
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
Quick Links
Our sister companies in Egypt and United Arab Emirates
MOST TRENDING
And Recommended Training Courses
trending
Leading and Building a Positive, Motivated, and Empowered Teams
Date: Jan 20, 2025
Location:Online, Virtual
trending
The Risk Management Professional (PMI-RMP Exam Preparation)
Date: Jun 30, 2025
Location:Istanbul, Turkey
trending
The Business Analyst (PBA) - PMI Certified
Date: Dec 15, 2025
Location:Dubai, UAE
We believe in progress for everyone.
We helped more than 10.000 clients over 20 countries on 4 continents in boosting their knowledge, skills and careers.
Boost Training And Consulting © All Copyrights Reserved 2025