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Course Code: IT 116
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CompTIA A+ Certification (Accelerated)
Course Sector:
Information Technology
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Vienna, Austria $4,950
02
5 Days
Dubai, UAE $4,250
Introduction
Training course introducion / brief
The CompTIA A+ Certification has recently been updated to reflect the growing focus on topics such cybersecurity, Prvacy, IoT, Scripting, Virtualisation and Cloud. This is the industry standard for validating the fundamental skills needed by support IT professionals and technicians. In today's digital world, these professionals and technicians are required to have a higher understanding of the system such as how applications work across systems and being able to solve problems that keep the business running smoothly.
Course Objectives
At the end of the training course, participants will be able to
- Enhance skills and knowledge to support basic IT infrastructure, including endpoint management, advanced device connectivity troubleshooting, and basic networking
- Configure and support PC, mobile and IoT device hardware, including components, connectors and peripherals
- Implement basic data backup and recovery methods and apply data storage and management best practices
- Demonstrate baseline security skills for IT support professionals, including detecting and removing malware, addressing privacy concerns, physical security and device hardening
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and the use of scripting in IT support
Course Audience
Who is this course for, and can benefit the most
This program is intended for IT professionals who are seeking to advance their skills and knowledge on troubleshooting, configuration, networking and other related expertise to support respective technical role in the unit/organization.
Course Outline
The course aims and learning outcomes
SUPPORTING OPERATING SYSTEMS
- Identify Common Operating Systems
- Troubleshooting Methodology
- Use Windows Features and Tools
- Manage Files in Windows
- Manage Disks in Windows
- Manage Devices in Windows
INSTALLING AND CONFIGURING PC COMPONENTS
- Use Appropriate Safety Procedures
- PC Components
- Common Connection Interfaces
- Install Peripheral Devices
INSTALLING, CONFIGURING AND TROUBLESHOOTING DISPLAY AND MULTIMEDIA DEVICES
- Install and Configure Display Devices
- Troubleshoot Display Devices
- Install and Configure Multimedia Devices
INSTALLING, CONFIGURING AND TROUBLESHOOTING STORAGE DEVICES
- Install System Memory
- Install and Configure Mass Storage Devices
- Install and Configure Removable Storage
- Configure RAID
- Troubleshoot Storage Devices
INSTALLING, CONFIGURING AND TROUBLESHOOTING INTERNAL SYSTEM COMPONENTS
- Install and Upgrade CPUs
- Configure and Update BIOS/UEFI
- Install Power Supplies
- Troubleshoot Internal System Components
- Configure a Custom PC
INSTALLING, CONFIGURING AND MAINTAINING OPERATING SYSTEMS
- Configure and Use Linux
- Configure and Use macOS
- Install and Upgrade Operating Systems
- Maintain OSs
MAINTAINING AND TROUBLESHOOTING MICROSOFT WINDOWS
- Install and Manage Windows Applications
- Manage Windows Performance
- Troubleshoot Windows
NETWORK INFRASTRUCTURE CONCEPTS
- Wired Networks
- Network Hardware Devices
- Wireless Networks
- Internet Connection Types
- Network Configuration Concepts
- Network Services
CONFIGURING AND TROUBLESHOOTING NETWORKS
- Configure Network Connection Settings
- Install and Configure SOHO Networks
- Configure SOHO Network Security
- Configure Remote Access
- Troubleshoot Network Connections
- Install and configure IoT Devices
MANAGING USERS, WORKSTATIONS AND SHARED RESOURCES
- Manage Users
- Configure Shared Resources
- Configure Active Directory Accounts and Policies
IMPLEMENTING CLIENT VIRTUALIZATION AND CLOUD COMPUTING
- Configure Client-Side Virtualization
- Cloud Computing Concepts
SECURITY CONCEPTS
- Logical Security Concepts
- Threat and Vulnerabilities
- Physical Security Measures
SECURING WORKSTATIONS AND DATA
- Implement Security Best Practices
- Implement Data Protection Policies
- Protect Data During Incident Response
TROUBLESHOOTING WORKSTATION SECURITY ISSUES
- Detect, Remove and Prevent Malware
- Troubleshoot Common Workstation Security Issues
- Use Laptop Features
- Install and Configure Laptop Hardware
- troubleshoot Common Laptop Issues
SUPPORTING AND TROUBLESHOOTING MOBILE DEVICES
- Mobile Device Types
- Connect and Configure Mobile Device Accessories
- Configure Mobile Device Network Connectivity
- Support Mobile Apps
- Secure Mobile Devices
- Troubleshoot Mobile Device Issues
INSTALLING, CONFIGURING AND TROUBLESHOOTING PRINT DEVICES
- Maintain Laser Printers
- Maintain Inkjet Printers
- Maintain Impact, Thermal and 3D Printers
- Install and Configure Printers
- Troubleshoot Print Device Issues
- Install and Configure Imaging Devices
IMPLEMENTING OPERATIONAL PROCEDURES
- Environmental Impacts and Controls
- Create and Maintain Documentation
- Use Basic Change Management Best Practices
- Implement Disaster Prevention and Recovery Methods
- Basic Scripting Concepts
- Professionalism and Communication
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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