Course Code: DIGTR 120
286 Course Visits
Netiquette: The Art of Internet Communication
Course Sector:
Digital Transformation and Innovation
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
08 - 10 Sep 2025
3 Days
Istanbul, Turkey
$3,950
02
15 - 17 Dec 2025
3 Days
Dubai, UAE
$3,250
Introduction
Training course introducion / brief

It is no exaggeration to say that the Internet has revolutionised our everyday communication. It has removed all physical barriers and opened up a new world of connecting with other people without the conventional constraints of time, space and distance. We can now send messages across the globe that land in the recipient’s inbox in a matter of seconds and watch news stories unfold in front of our eyes in real time. However, with new opportunities come new responsibilities and how we behave online is now just as important – if not more so – as our behaviour offline. This training course is designed to provide participants with the basic concepts and guidelines on the correct and polite behaviour in social settings and situations. 

Course Objectives
At the end of the training course, participants will be able to

  • Gain a comprehensive understanding of the concept of netiquette and its importance in the digital age.
  • Learn some of the challenges in internet communication
  • Know the dos and don’t’s in email communications
  • Familiarize yourself and apply the core rules of netiquette.

Course Audience
Who is this course for, and can benefit the most
  •  Business and technology leaders
  •  Business Unit Managers
  •  Business Development Consultants
  •  General Managers / Regional Managers
  •  Senior and mid-level leaders
  •  individual leaders of all levels in the organization
  •  Art Director
  •  Marketing Consultants
  •  Marketing Development Manager
Course Outline
The course aims and learning outcomes

Introduction

  • What is netiquette?
  • Some Netiquette Norms
  • Importance of Netiquette in the digital age
  • Towards safe and inclusive workspaces: Cyberbullying

Netiquette: Dos and Don’ts for Email

  • Composing Email
  • Sending and Responding to Email
  • DON'T make these mistakes:
  • Writing in capital letters that MAKE IT SEEM LIKE YOU ARE SHOUTING
  • Opening emails or attachments from unknown or suspicious senders
  • Overusing the priority, high importance or receipt settings
  • Sending or forwarding personal or private information without the original sender's consent
  • Including unnecessary information or diverging from the purpose of the email
  • Using emoticons or abbreviations i.e. :) or "lol" unless writing informally to friends or family
  • Subscribing to unknown distribution lists

Virginia Shea’s “Core Rules of Netiquette”.

  • Rule 1: Remember the human
  • Rule 2: Adhere to the same standards of behavior as in "real life"
  • Rule 3: Know where you are in cyberspace
  • Rule 4: Respect other people's time and bandwidth
  • Rule 5: Make yourself look good online
  • Rule 6: Share expert knowledge
  • Rule 7: Help keep flame wars under control
  • Rule 8: Respect other people's privacy
  • Rule 9: Don't abuse your power
  • Rule 10: Be forgiving of other people's mistakes

Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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