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Course Code: PSCO 120
552 Course Visits
Measuring and Managing Performance in Supply Chain & Logistics Operation
Course Sector:
Procurement & Supply Chain Operations
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Istanbul, Turkey $4,950
02
5 Days
Dubai, UAE $4,250
03
5 Days
Riyadh, KSA $4,250
Introduction
Training course introducion / brief
To ensure that every organization fulfills its long-term goal,
management must gain insight into how its supply chain performs and
understand the necessary areas for improvement. Supply chain measurement
ensures control over organizational behaviors thereby saving the firm
from revenue loss and poor long-term growth. To contribute to the
corporations’ ultimate success, supply chain and logistics organizations
must ensure alignment between their operational performance metrics and
the overarching corporate financial goals.
Course Objectives
At the end of the training course, participants will be able to
- Recognize strategies to measure suppliers’, clients’, and other business partners’ performance
- Enhance competencies in performance metrics design, measurement, and communication
- Understand the impact of performance measurement in corporations’ success
- Identify recent trends in the strategic value of measuring and managing performance
- Analyze company’s performance management systems • Develop performance management dashboards that synchronize supply chain and logistics operational metrics with corporate objectives
Course Audience
Who is this course for, and can benefit the most
- Procurement Manager / Supervisor
- Procurement officer / assistant
- Purchase officer
- Vendor manager
- Supplier relationship officer
- Purchase coordinator
- International Buyer
- Category purchasing manager
- Supply chain officer- Procurements
- Logistics Professionals
- Distribution Managers
- Working in this field
- These who wants to start a career in this field
Course Outline
The course aims and learning outcomes
Supply Chain Metrics
- Metrics Selection
- Customer Focused Metrics
- Financial Metrics
- Strategic Profit Model
- Operational Metrics
Supply Chain Performance Measurement
- Measuring and Communicating Performance
- Scorecards - Balanced Scorecard
- Scorecards - Custom Scorecards
- SCOR Model - Level 1 Processes
- SCOR Model - Level 2, 3, and 4 Processes
- Supply Chain Reliability and Responsiveness
- Supply Chain Agility
- Supply Chain Cost
- Supply Chain Asset Management
- Supply Chain Process Map
- Financial Measures and SCOR Processes
- Measuring Customer Service - Fill Rate
- Measuring Customer Service - Lead Time
- Measuring Customer Service - Order Status and Customer Satisfaction
Continuous Improvement Approaches and Tools
- Continuous Improvement Model
- Process Improvement Initiatives
- Continuous Improvement Approaches
- Lean Improvement
- House of Toyota
- House of Toyota
- Additional Lean Tools
- Just-in-Time
- Six Sigma
- Total Quality Management
- Theory of Constraints
Continuous Improvement Approaches and Tools
- CI Tools - Benchmarking
- CI Tools - Process Map and Control Chart
- CI Tools - Pareto Chart and Cause-and-Effect Diagram
- CI Tools - Histogram, Check Sheet, Scatter Chart
- CI Tools - Affinity Diagram and Tree Diagram
- CI Tools - Matrix and Relationship Diagram
- CI Tools - Matrix Data Analysis Chart and Activity Network Diagram
- Change Management
Performance measurements architecture – types, contexts, and perspectives of metrics
- Managing performance within the supply chain and logistics functions – alignment, incentives, and strategic impact
- Design and develop of a Performance Dashboard for your Supply Chain and Logistics Operations
- Use of performance benchmarking for financial justification of supply chain and logistics initiatives
- Strategic performance management for peripheral partners– suppliers, co-packers, and clients
- Technology for performance measuring and management–mobile reporting, big data analytics, available tools
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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