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Course Code: PSCO 107
583 Course Visits
Relationship Management in Supply Chain
Course Sector:
Procurement & Supply Chain Operations
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Casablanca, Morocco $4,250
02
5 Days
Dubai, UAE $4,250
03
5 Days
Manama, Bahrain $4,250
Introduction
Training course introducion / brief
Continuous improvement in all aspects of the supply chain is necessary
to remain competitive in today's global economy. The traditional
adversarial relationship and transactional focus of buyers and suppliers
cannot meet this demand for continuous improvement in lead-time,
quality, and overall supplier performance. As a result, significant
changes are occurring in the philosophies and approaches that define the
relationship between purchasers and sellers in world-class
organizations. Simply put, Supplier Relationship Management (SRM) and
collaboration provide an organizational focus on communicating with
suppliers on the many steps of the Supply Management process. This focus
reduces the lead-time and total cost of acquisition, transportation,
administration, and possession of goods and services for the benefit of
both the buyer and seller, and as a result, provides a competitive
advantage and improved profits.
Relationship Management
This course covers one subset of Supply
Chain philosophy, and presents theoretical discussions on Supplier
Relationship Management and its benefits, as well as practical case
studies that provide evidence of such benefits. The course also covers
the practicality of SRM, provides encouragement, and prevents a purely
academic or theoretical view of Supplier Relationship Management.
Course Objectives
At the end of the training course, participants will be able to
- Develop end-to-end approaches to their culture, processes and structure.
- Gain a broad understanding of Supplier Relationship Management and the supply chain strategy.
- Discuss the benefits of being a supplier focused organisation and examine the rules required for becoming an attractive customer.
- Identify the role and importance of the purchasing and supply function in the value chain
- Define SRM and discuss its benefits, and apply practical case studies that provide evidence of such benefits.
- Present many case studies that provide evidence of such benefits.
- Demonstrate the practically of Supplier Relationship Management
Course Audience
Who is this course for, and can benefit the most
- Procurement Manager / Supervisor
- Procurement officer / assistant
- Purchase officer
- Vendor manager
- Supplier relationship officer
- Purchase coordinator
- International Buyer
- Category purchasing manager
- Supply chain officer- Procurements
- Logistics Professionals
- Distribution Managers
- Working in this field
- These who wants to start a career in this field
Course Outline
The course aims and learning outcomes
An introduction to Supplier Relationship Management
- Introduction
- Supply chain strategy and tactics
- Links to the supply chain rules
Supplier Relationship Management Practice
- Early case studies on trust
- SRM definitions
- SRM barriers
- SRM benefits
- Trust
Supplier Service
Definition Supplier focused procedures Supplier perception and attitudes Supplier complaints Benefits of being a supplier focused organization Supplier approaches Ten golden rules for becoming an attractive customer
The Three Supply Chain Roles
- Suppliers, customers and value
- Value and competitive advantage
- Value creation and suppliers
- Values, relationships and exchanges
Aligning Supplier And Customers
- 5 rights of purchasing
- Introduction behaviour in the supply chain
- The SRM challenges
- Change as a paradigm shift
- People working together in flow
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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