People Management

Course Code: MGLD 12

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People Management

Course Sector:

Management and Leadership

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Course Dates and Locations

Choose a date and location to book your seat

No.

Date

Days

Location

Fees

Enrollment

25 - 29 Aug 2025

5 Days

London, UK

$4,950

15 - 19 Dec 2025

5 Days

Dubai, UAE

$4,250

Introduction

Training course introducion / brief

The key to understanding and managing people effectively is to know something about what makes people tick… What are the things that determine individual behavior and motivation!

This training program looks at the underlying assumptions we make about human behavior and explains them, and applies this knowledge to understanding how to make Performance management more effective and efficient.

Gain a comprehensive understanding of human behavior
Have a clear appreciation of how attitude affects behavior and motivation
Be clearer on how to manage employee performance.
Be more effective as a manager or supervisor
Develop a clearer picture of their own attitudes and behavior, and therefore also, of the motivation, attitudes and behavior of other people.
Improve skills in practical performance management such as appraisal, discipline and grievance
Get the maximum out of the performance management system

This training course is designed for managers, leaders, HR professionals who are seeking to have an in-depth understanding of how to manage their team and employees in the organization.

Performance and the Individual

Psychological profiles Jungian typology and understanding human behavior
How competency frameworks support performance management
Human behavior questionnaire
The Iceberg model to understand behavior
Models of Performance Management
The Johari window

Managing Employee Performance

Discipline, capability and grievance
Recognizing the difference between Capability and conduct issues
The “rules of Natural Justice”
The purposes of discipline
Inefficiency and box markings
Models of motivation and behavior

The Assertiveness Model of Behavior and Attitudes

Identifying and recognizing the types of behavior:
Aggressive
Indirectly aggressive
Passive (aggressive)
Assertive
Communication skills
Being proactive with people

Exercises with Behavior and Attitudes

Managing performance The Performance Appraisal Interview
Role plays dealing with discipline and Grievance cases
Case studies real stories explored and developed

Attitudes and Attitudes to Self

The Behavior mirror diagnostic tool
Social styles a behavior model

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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TRAINING COURSE: People Management