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Course Code: MGLD 134
196 Course Visits
Stakeholder Management
Course Sector:
Management and Leadership
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Dubai, UAE $4,250
02
5 Days
Abu Dhabi, UAE $4,250
Introduction
Training course introducion / brief
In this constantly evolving environment, businesses now play a more important role than ever before creating economic, environmental and social impacts on society from a local through to a global scale. In response to this, more and more stakeholders are in being involved in the decision-making process.
Stakeholder management is a complex matter, from addressing stakeholders’ issues and engaging them effectively and requires a collaborative approach and effective negotiation and decision-making skills.
Course Objectives
At the end of the training course, participants will be able to
- Understand Stakeholder management definitions.
- Master identifying stakeholders characteristics and
- Master applying stakeholder analysis strategies.
- Empower Emotional Intelligence (EI) Skills Needed for Stakeholder Engagement.
- Understand and apply conflict management techniques.
- Empower effective decision making skills for better stakeholder management.
Course Audience
Who is this course for, and can benefit the most
- Project Managers.
- Product Managers.
- Business Analysts.
- CEO, CFO, COO, etc.
- Senior Managers.
Course Outline
The course aims and learning outcomes
STAKEHOLDER MANAGEMENT AND ENGAGEMENT
- Key Stakeholder management definitions
- Identifying your Stakeholders
- Internal and External Stakeholders and their
characteristics
- Stakeholder analysis
- Stakeholder’s Interest and how to address them
- Emotional Intelligence (EI) Skills Needed for Stakeholder
Engagement
SITUATIONAL LEADERSHIP AND BUILDING CAPACITIES.
- History and definitions.
- Project management strategies, types.
- Planning in different scenarios.
- Stakeholder (Identification, Analysis, Strategy,
Management, Others..).
- Building Priorities.
- Using forces and staff to empower project and decision
making.
COMMUNICATION STRATEGIES AND BUILDING YOUR ALLIANCES.
- Understanding the need and the impact.
- SWOT analysis for projects and staff.
- Communication strategies.
- Understanding the body language.
- Meetings and how to manage.
- Who is part of your trip to success.
- Building your personality as a stakeholder.
- Communicating with yourself prior to others
MANAGING CONFLICTS
- Understanding the Situation
- Define the Problem
- Identify the Actions
- Six Thinking Hats
- Roots of Conflict: Goals, Judgments, and Values
- Options for Conflict Resolution
- Thomas-Kilmann Conflict MODE Instrument
THE DECISION-MAKING PROCESS
- Barriers to Effective Decision Making
- Significant sources of data for decision-making analysis
- Finding the right people
- Creative Process: Developing Options
- Advantages and Disadvantages of Potential Options
- Pareto Analysis
- Factors to consider in planning to implement a decision
- Stakeholders’ involvement in decision making
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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