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Course Code: HSEC 125
1684 Course Visits
Crisis Management and Emergency Response
Course Sector:
Health, Safety and Environment
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Paris, France $5,950
02
5 Days
Dubai, UAE $4,250
Introduction
Training course introducion / brief
Crisis Management
Crises always challenge leadership and managements in many countries. Any organisation must be prepared; without delay it needs to identify all potential vulnerabilities, map out the possible crisis scenarios and mitigate shortcomings. An effective Strategic Crisis Management depends on a comprehensive and quick decision-making, and can happen without corporate-wide and multi-agency pre-planning.
This training program is designed to provide participants with the best practices and the proven strategies of planning, managing and dealing with crisis. Participants will be able to develop key crisis management skills and know how to use advanced techniques that will improve leadership performance at that critical time.
Course Objectives
At the end of the training course, participants will be able to
- Identify the nature of risks and crises that threaten organization’s processes.
- Understand crisis management’s basics and factors.
- Master skills and roles of the crisis manager.
- Understand how to develop crisis management strategy.
- Master developing crisis management team.
- Understand the psychology of crisis management decisions.
- Identify the emergency response scenarios.
- Identify common crisis management plan weaknesses.
- Master Developing contingency plans.
- Understand how to Implement damage control.
- Create a crisis management checklist.
Course Audience
Who is this course for, and can benefit the most
- Risk Manager
- Audit Manager
- Corporate Safety Director
- Safety & Training Specialist
Course Outline
The course aims and learning outcomes
Identifying a crisis.
- Crisis types.
- Crisis stages.
- What Is Crisis Management?
- Crisis management basics.
- Effective Crisis manager skills.
- The role of the crisis manager.
- How to develop an effective Crisis management team.
- Putting crisis management into action
- Crisis management decisions.
- What is a Contingency Plan?
- Case studies: 2004 Madrid bombings; 2002 Bali bombings
Crisis action prevention:
- Overview of prevention methods.
- Identifying the nature of the crisis.
- Vulnerability analysis.
- Risk assessment of hazardous materials.
- Developing the crisis management manual.
- Developing procedures to support crisis management policies.
Crisis management – control models
- Command and control systems.
- Crisis management – emergency planning.
- International laws.
- Local regulations.
Emergency response scenarios
- Common Crisis Management Plan Weaknesses
- Contingency Plans
- Damage Control
- A Crisis Management Checklist
Writing the emergency response plan
- Contents critical to the emergency response plan.
- Emergency organizing.
- Emergency procedures.
- Assessment of available resources.
- Plan implementation.
- Training employees.
- Distribution of emergency plan.
- Updating the plan.
Organising incident control
- Emergency Control Centre (ECC)
- Communication at the ECC.
- Equipment needed.
- Resources needed.
- Emergency Response Teams (ERT).
- Health and safety.
- Crisis Management Teams (CRT).
- Forward Incident Control (FIC).
- Control points.
Emergency action procedures
- Response and media.
- Emergency action procedures.
- Evacuation procedures.
- Medical emergencies.
- Fire procedure.
- Explosion procedure.
- Hazardous materials.
- Environmental hazards.
Business continuity management systems (bcms)
- Implementing a BCM program, and its leadership.
- The BC Policy requirements.
- The BC strategy – how and depth?
- Contingency and standby.
- Understanding stakeholders.
- Legislation’s, regulations, and standards.
Leadership and decision making
- Leadership styles.
- Response styles.
- Operating beyond the plan.
- Case studies: Cuban missile crisis, Hurricane Katrina
Embedding business continuity among employees
- Training needs analysis, skills, and competency framework.
- Developing a Competency Framework.
- Working with your employees to continuously improve your business continuity policies.
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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