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Course Code: TQM 103
571 Course Visits
Certified Quality Improvement Associate (CQIA)
Course Sector:
Quality Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Baku, Azerbaijan $4,950
02
5 Days
Abu Dhabi, UAE $4,250
Introduction
Training course introducion / brief
Defining Quality Can Be A Challenge Because It Means Different Things To
Different People. It Could Mean Meeting Or Exceeding The Needs Of
Customers Or It Could Mean Products Being Free From Defects. Perhaps
It’s The Excellent Customer Service You Receive From An Organization Or
The Efficient Processes Used To Provide A Product Or Service. Cqia
Certification Course Learning Program Introduces Quality Concepts And
Tools To Employees New To Quality And To Those With Some Previous
Background In Quality. The Course Is Based Upon Asq's Body Of Knowledge
(Bok) For The Certified Quality Improvement Associate, Cqia,
Certification Exam, And It Is An Excellent Preparation Resource.
Companies Looking To Satisfy Basic Quality Training Requirements Should
Consider This Program As An Easy Way To Train Varied Audiences. This
Course Outline Follows The Certified Quality Improvement Associate
(Cqia) Body Of Knowledge (Bok) And Explores The History And Evolution Of
Quality, Quality Tools, Working With Teams, Assessing Customer-
Supplier Relationships, And More. Who Should Attend
Course Objectives
At the end of the training course, participants will be able to
- Have increased expertise in the practices and principles of quality.
- Understand the concepts of total quality management and process improvement.
- Be able to define seven commonly used quality tools and understand how they are used in problem solving for quality control or improved quality.
- Be prepared to sit for ASQ’s Certified Quality Improvement Associate certification exam.
Course Audience
Who is this course for, and can benefit the most
- practitioners in quality and audits
- Senior members and managers of organisations who need to understand the significance of training employees on quality management
- Quality team members
- Professionals aspiring to undertake a quality-related certification
- Construction project owners
- Design consultants
- Construction contractors
Architects
Non-engineering construction professionals
Course Outline
The course aims and learning outcomes
QUALITY BENEFITS
- Quality and profitability
- Benefits to employees, organizations customers and society
THE EVOLUTION OF QUALITY
- Quality defined
- Quality standards
TOTAL QUALITY MANAGEMENT – TQM
- Total quality management defined
- Key components
- Philosophies
- Approaches
- Teams in TQM
PROCESS MANAGEMENT
- Process management defined
- Principles of process management
QUALITY TOOLS
- Seven basic tools for quality control
- Benchmarking
- Design of experiments
- Failure mode and effects analysis (FMEA)
QUALITY DEPLOYMENT
- Quality culture
- Quality strategy
- Quality plan
- Quality function
CQIA CONCEPTS, BASICS QUALITY CONCEPTS
- Terms, concepts, and principles
- Benefits of quality
- Quality philosophies
- Team organization
- Roles and responsibilities
- Team formation and group dynamics
CQIA TECHNIQUES CONTINUOUS IMPROVEMENT TECHNIQUES
- Continuous improvement
- Process improvement
- Quality improvement tools
CUSTOMER-SUPPLIER RELATIONS
- Internal And External Customers And Suppliers
- Customer Satisfaction
- Supplier Management
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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