Change Management Masterclass

Course Code: MGLD 146

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Course Sector:

Management and Leadership

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Introduction

Training course introducion / brief

This training program aims to help participants master change management, by providing them with the foundations, concepts, principles, strategies and mechanisms of the scientific method used in managing change in organizations, and enabling them to apply them efficiently, to increase the general productivity of the organization.

This training program will also provide change leaders with logical insights on how to motivate people effectively through organizational change, plus equipping them with some effective knowledge and tools for understanding resistance and communicating change the right way.

Explain how the process of organizational change or transformation occurs.
Establish teams of change that contain the necessary roles and responsibilities to face organizational changes with guaranteed success.
Manage resistance to change.
Develop strategies to keep people motivated during the change.
Understand the different types of change and establish appropriate strategies to manage them.
Understand the program and project management framework in which the changes are implemented.
Identify Stages of Team Development (Tuckman).
Practice new methods of dealing with others in a way that boosts team spirit, cooperation, and open communication.
Define the different communication styles.
Learn and know how to identify and use the “levers” organizations typically used to drive and sustain changes.

Change and the individual:

Introductions and Objectives.
The Change Management context.
Models of individual change:
Motivation.
Individual differences.

Change and the organization

Organizations culture and change.
Models of change.
Key roles in organizational change.
Drivers of change.
Viewpoints and change vision.

Introduction to Excellent Change Leaders:

Roles and responsibilities.
The four functions and ten roles of Change Leadership.
Common mistakes made by managers and leaders.
Characteristics of an Effective Leader.

Utilizing Your Leadership Skills for better change management:

Situational Leadership Model.
6 Sources of power John French Bertram Raven Model.
Delegating properly.
Mastering the art of Motivation “Best Practices”.
Engaging employees for organizational success.
ABC Model for Engagement.
Learning the steps to effective delegation.
Empowering and motivating employees through delegation.
Tools for managing time (online applications, software skills).
Techniques and approaches to managing stress
Problem solving and decision making “Best Practices”.
Supervisors’ roles and responsibilities in providing effective coaching.
Understanding Coaching Models.

Teams and leadership:

Teams Vs. Groups.
Types of Teams.
Why teams fail?
Top Qualities of a Successful team.
Stages of team development (Tuckman).
The secret recipe to build a HIGH-PERFORMANCE teams:
The 5 behaviors of high-performance teams.
Design and assess performance goals.
Interdependency and collaboration.
How to Build an AGILE team that matches the culture of change in the organization?

The art of Communicating and Building trust:

Why to link change with organizational value?
Different communication styles and channels.
Barriers of effective communication.
Strategies of Building trust in change.
Communicating change – factors, barriers and approaches.
Managing relationships and mobilizing stakeholders.

Measuring Change Impact:

Identifying and assessing change impact.
Stakeholder impact assessment.
Change severity assessment.

Change Readiness:

Expectancy theory and change.
Change agent networks.
Building organizational change readiness.
Preparing for resistance.

Sustaining change:

Change levers.
Levels of adoption.
Reinforcing systems.

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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