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Course Code: HRM 136
394 Course Visits
KPI and Performance Management
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
4 Days
Online, Virtual $2,150
02
4 Days
Riyadh, KSA $4,250
03
4 Days
Dubai, UAE $4,250
04
4 Days
Jeddah, KSA $4,250
05
4 Days
Abu Dhabi, UAE $4,250
Introduction
Training course introducion / brief
This training Program is designed to help participants select, design, implement, and use KPIs to maximize the impact of performance management. This training program will allow participants to gain both the theoretical understanding and practical experience of using a variety of performance management tools and techniques for KPI management.
Course Objectives
At the end of the training course, participants will be able to
- Understand Strategic and integrated performance management.
- Understand The role of HR, managers, supervisors and team leaders within performance management
- Master Setting smart Objectives for performance management.
- Gain a comprehensive understanding of the concept and practices of KPI.
- Learn the importance of KPIs in performance management in the organization.
- Facilitate the KPI selection process and establishment of scorecards and dashboards at a functional and organizational level.
- Apply best practice techniques in KPI selection.
- Learn how to design and measure and align KPI.
- Drive business performance through KPI based PMS.
- Document KPIs in a standardized template.
- Utilize different KPI Management Enablers.
Course Audience
Who is this course for, and can benefit the most
.
Course Outline
The course aims and learning outcomes
Introduction to Performance Management
- The context for performance management
- The case for performance Management
- Strategic and integrated performance management
- The principles and building blocks of effective performance management: setting objectives, identifying the key performance indicators and managing employee performance
- The role of HR, managers, supervisors and team leaders within performance management
- Motivational theories and models and their role in performance management
- The psychological contract an exercise
Performance Management: Setting the Objectives
- What are objectives?
- Setting objectives
- The importance of agreeing objectives
- Quantitative and Qualitative objectives
- SMART objectives
- Setting objectives – exercise
- Achieving vertical, functional and horizontal integration
KPI in nutshell
- The diverse world of KPIs.
- Explaining KPIs and their crucial role in managing performance.
- Designing a world-class KPI measurement system to guide the right organizational decisions.
- Defining effective KPIs to address the needs of all key stakeholders.
- Spotting problems with KPI measurement systems and identifying solutions
KPI Chemistry
- KPI Life Cycle
- KPI Terminology like: RA, KRA, PI, KPI, RI, Goal
- KPI Concept
- Types of KPI
- Characteristics of KPI
- Benefits of KPI in Business
KPI Culture
- Everything is Quantifiable
- Awareness of KPI
- KPI for individual, Team and Organization
- Example of KPI in different area
- Tools and techniques for KPI culture
KPI Designing
- Concept of RIGHT KPI
- FSP4 model for Organizational KPI Design
- SIdO Model for Departmental KPI Design
- ACER / TRICA model for Individual KPI Design
- Tools/ Formats for KPI design
- KPI Selection/ development technique
- Step for developing KPI
- Techniques for giving weightage of KPI
KPI Selection
- KPI selection for organizational scorecard;
- KPI selection sources;
- KPI Grouping
- KPI selection criteria
- Balanced Score Card for KPI selection
- CEEPP for KPI Selection
- KPI Selection Techniques
KPI Alignment
- KPI alignment approaches
- KPI selection for corporate scorecard
- KPIs cascaded to functional area.
KPI Measurement & Analysis
- Data Gathering for KPI Measurement
- Analysis of KPI Achievement
- Data Visualization for KPI Achievement
- Reward Management for KPI Achievement
KPI Data Gathering and Reporting
- The KPI data gathering process
- KPI data sources taxonomy
- KPI activation tools and techniques
- Business analysis techniques
- Report compilation
- Initiative management (documentation and progress review)
KPI Documentation
- KPI documentation form functions
- KPI documentation form design
- KPI documentation process
- Organizational KPI libraries
KPI for Business Performance Analysis
- Design Business Focused KPI
- Validation of Business KPI achievement with Business Strategy
- Navigation of Organization through KPI analysis for Business Performance
- Role and Responsibility of KPI Project Owner
- Role and Responsibility of KPI Team
- Competency Framework for KPI Team Leader and members
- Role of Management in KPI Implementation
- Action Plan for KPI Implementation Project
- KPI Implementation: Challenges and way forward
KPI Management Enablers: Software, Hardware, Communication and Culture
- Overview of KPI software marketplace
- Overview of KPI hardware marketplace
- KPI results communication tools taxonomy
- Exercise: Using software for KPI reporting
- In practice: Comparison of Microsoft Excel vs. KPI software reporting
- In practice: KPI reporting (websites and annual report examples)
- In practice: Comparison of Microsoft Excel vs. KPI software reporting
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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