Creative Problem Solving and Decision Making

Course Code: MGLD 150

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Course Sector:

Management and Leadership

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Introduction

Training course introducion / brief

Problem solving & decision making is a fixture in life… You must be able to solve problems and make decisions to survive and to thrive; in business as in life. This training provides advanced practical problem-solving techniques and structured creative thinking tools. This will help participants to solve work problems and make decisions to bring value to company and customers. It will also help participants to generate creative solutions to problems and select practical solutions for implementation. Participants will learn how to confront challenges from a different perspective and will work towards unleashing the creative brain in order to solve complex problems.

Apply logical and creative approaches to solving problems and making decisions
Apply tools for identifying causes and generating solutions
Recognize and predict personal barriers and identify solutions to overcome these
Explain the importance of creativity when faced with challenges that require different way of thinking
Apply lean and lateral thinking to solve problems
Apply models and theories to identify root causes of problems

Managers and team leaders who need to make quick decisions and solve problems efficiently.
Executives and senior managers looking to enhance strategic thinking and decision-making skills.
Those responsible for conflict resolution, team management, and organizational development.
Individuals starting new businesses need to navigate complex challenges and make crucial decisions.
Owners of small to medium enterprises (SMEs) who need to optimize operations and solve business-related problems creatively.
All professionals who need to develop their problem-solving and decision-making skills.

The Psychology of Problem Solving and Decision Making

Introduction: Why study problem solving and decision making
A synopsis of psychological thought
Values, Problem Solving and Bias in Decision Making
Psychological type and Lateral Thinking for Problem Solving
Psychometric assessment on your problem-solving preferences
Using a team approach to encourage structured and lateral thinking

Problem solving, the cognitive process and whole brain thinking

Problem solving: the highest order cognitive process
Split brain theory to make informed and balanced decisions
Developing openness to new ideas in making decisions
The model of creative problem solving
Lessons in facing the unexpected events
Decision Making and the Management of Change

Creating Continuous Improvement in the Workplace

Encouraging creative problem solving for continuous improvement
Appreciative Enquiry and a focus on positive dialogues
Solution focus methodology: a radical transformational approach to solving problems
Diagnostic tools for organizational improvement
The Disney Creative Thinking Strategy
Using techniques to innovate and improve process and product

Building Creative Capability in Self and Removing Mental

‘How creative am I’? Challenging self-imposed assumptions
Thinking outside the box and ‘Imagineering’: current examples from technology
‘Curiosity’: using the multiple intelligences of Leonardo da Vinci
A model for organizational innovation

What is Decision Making?

The nature of decisions and types of decisions companies make
Sequence of decision-making process
Techniques of how to choose the right Decision

Human Information Processing and Decision Traps

How stereotypes can bias your decisions
The Factors Influencing Decision-Making
The implications of deciding in groups
The benefits and potential pitfalls of group decision making

Creativity in Decision Making

Ways to prevent assumptions from blocking creativity in each stage of problem solving
Cognitive processes: the act of creativity
Techniques for effective brainstorming

Analyze the Impact of Your Actions

Approach a Decision through “Six Thinking Hats”
Visualize your decision-making process
Analyze your options in a logical sequence
PMI Approach

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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