Course Code: PMCM 144
82 Course Visits
Management of Contracts Control and Claim
Course Sector:
Project & Contract Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
30 Jun - 04 Jul 2025
5 Days
Baku, Azerbaijan
$4,950
02
10 - 14 Nov 2025
5 Days
Dubai, UAE
$4,250
Introduction
Training course introducion / brief

This Management of Contracts Control and Claim course is designed to provide participants with a comprehensive understanding of contract management principles, control techniques, and claim resolution strategies. This training program focuses on equipping participants with the knowledge and skills required to effectively manage contracts, maintain control over contractual obligations, and navigate the complexities of contract-related claims. Through this course, participants will gain insights into contract administration, risk management, dispute resolution, and strategies for mitigating claims.

Course Objectives
At the end of the training course, participants will be able to

  • Understand the fundamentals of contract management and its importance in achieving successful project outcomes.
  • Implement effective contract control mechanisms to monitor performance, compliance, and risk.
  • Identify potential contract-related claims and implement strategies to minimize their occurrence.
  • Develop skills in managing contract variations, amendments, and extensions.
  • Apply proven techniques for resolving contract-related disputes and claims.

Course Audience
Who is this course for, and can benefit the most
* Project Manager
* Business Administrator
* Marketing Coordinator
* Account Executive
* Chief Operating Officer
* Operations Manager
* Executive Administrative 
* Risk Manager
* Program Manager
* Business Analyst
* Quality Control Coordinator
* Assistant Manager
* Team Leader
* Senior Supervisors
* Researcher
* Entrepreneur
* Management Consultant
* Public Relations Director
Course Outline
The course aims and learning outcomes

Introduction to Contract Management and Control

  • Overview of contract management and its significance in project success
  • Key elements of effective contract administration
  • Developing a contract control framework for monitoring performance and compliance
  • Risk identification and management in contract control

How Claims and Counter Claims Arise

  • Causes of Typical Claims
  • Poor Drafting of Requirements
  • Lack of Clarity in Scope of Work / Services
  • Misunderstanding of Legal or Technical Obligations
  • By Client
  • By Contractor / Supplier
  • Deliberate “misunderstanding”
  • Counter Claims – how they differ from claims
  • Rights of set-off
  • Overview of main contractual provisions relevant to claims and counter claims
  • Obligation to Perform Work
  • Standards
  • Programme
  • Acceleration
  • Variations
  • Extension of time
  • Force Majeure

Types of Claims and Counter Claims

  • Types of claims, in construction and other areas – and their distinctive features
  • Re-measure disputes
  • Variations – disputes on valuation
  • Variations – disputes as to whether there is change
  • Breaches of Contract
  • Quality of Workmanship
  • Re-work
  • Rejection of Goods
  • Full rejection
  • Partial rejection
  • Liquidated Damages and Penalties
  • Warranty Claims
  • Special Issues with EPC / Turnkey Contracts
  • Interface Problems – are these always the Contractor’s responsibility?
  • Tracking change where client involvement is limited
  • Special issues with documentation in EPC and turnkey contracts

Presenting and Evaluating Claims and Counter Claims

  • Requirements for Claim Presentation
  • Defining Features of Claims Evaluation and Management
  • Recognising the causes of claims
  • Warning signs of disputes
  • Recording claims
  • Reviewing claims
  • Cumulative effects
  • Managing claims quickly and effectively to avoid disputes
  • Managing claims and disputes
  • Involving lawyers
  • Managing the legal process
  • Setting goals
  • Decision trees
  • Controlling costs – and including them in your thinking

Resolving Disputes and Claims

  • Dispute resolution mechanisms in contract management
  • Ethical Considerations and How to Avoid Disputes

Negotiation techniques for resolving contract-related conflicts
  • Mediation, arbitration, and litigation as dispute resolution options
  • Claims management and documentation for successful resolution
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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