Course Code: ADOM 1211
116 Course Visits
Document Control and Records Management
Course Sector:
Administration and Office Efficiency
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
15 - 19 Sep 2025
5 Days
London, UK
$4,950
02
15 - 19 Dec 2025
5 Days
Dubai, UAE
$4,250
Introduction
Training course introducion / brief

The increasing volume of paper and electronic (digital) documents, records, knowledge and content can be difficult. Electronic information is under threat from cyber-attackand personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure and protect critical information, is necessary for every organization.

This training course is designed to help participants develop the systems of records management and document control that an organization needs. By the end, each participant will have a plan of action as well as the necessary skills to assist with the development and implementation of an appropriate program for managing their organization’s documents, records and information.

Methodology

The training program is implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).At The end of the training program, each participant presents a presentation of the training project during a training session (20 minutes for each participant), showing their skills in applying what they were trained on and the extent of his mastery in the actual practice of the training activity as a professional trainer. The evaluation is based on six approved criteria.A detailed report is submitted to each participant and the training department in your organization on the results of the participant's performance and the return on training.This program focuses on exercises, case studies, and individual and group presentations.

Course Objectives
At the end of the training course, participants will be able to
  • Develop a records management program to enhance the value of the organization’s information and reduce risk and cost
  •   Understand the key concepts and overall scope of ISO 15489 and ISO 27001 and how to apply in your organization
  •   Develop document control methods to identify, secure, protect and retain critical information
  •   Explore the implications of an Enterprise Content Management (ECM) strategy
  •   Apply regulations and standards to the management of information for compliance
  •   Identify risks associated with poor management of information to reduce penalties and cost
  • Develop an information asset register to identify critical information within their organization
Course Audience
Who is this course for, and can benefit the most
  • Office managers.
  •  Executive secretaries.
  •  Administrators and assistants.
Course Outline
The course aims and learning outcomes

The strategy and understanding principles of managing information

  •   Introduce Document and Records Management
  •   The organization: How your information is managed today
  •   Definitions: Understanding what the information terms mean
  •   Document control and records management: Similarities and differences
  •   Document and Records Management Strategies
  •   Your organization
  •   Identifying its type
  •   Identifying its staff
  •   Identifying its information
  •   Defining information goals for the organization
  •   How to achieve information goals
Document control and records management Concepts and Set up Components program development process
  •   Business case
  •   Defining the purpose
  •   What to include
  •   Objectives of the case
  •   Document Control specifics
  •   Records Management specifics
  •   Records review
  •   Metadata and Indexing
  •   Identification of documents and records
  •   Critical information, documents and records
  •   Electronic and physical formats
  •   Storing records

 

Characteristics of a document control and records management program

  •   File plans
  •   Challenges and problems
  •   Classification of records
  •   Retention and disposition
  •   Laws, regulations, standards and business requirements
  •   Developing a retention schedule
  •   Privacy and protection
  •   Transparency
  •   Integrity
  •   Security
  •   Business, historical and preservation archives
  •   People, responsibilities and information awareness
  •   Psychology of filing
  •   Accountability
  •   Communication and collaboration
  •   Creating the information management message
  •   Knowledge transfer
  •   Developing the education package
  •   Sponsorship and guidance from senior management
  •   Information Gathering: audit and survey

Planning and action

  •   Information management strategy
  •   Development of a plan to deliver document and records management
  •   Policy and guidance writing
  •   Information asset register
  •   Document control and records management process plans

Change management
  •   Designing, Implementing and Administering Specialized Systems for Managing Records
  •   Integrating Records Management into Business Systems and Processes
  
  Risk and recovery: Disaster prevention and continuity planning
  •   Education program
  • Creating an action plan
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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