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Course Code: SMCS 143
12075 Course Visits
Excellence Foundation
Course Sector:
Sales, Marketing and Customer Service
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Dubai, UAE $4,250
02
5 Days
Abu Dhabi, UAE $4,250
03
5 Days
Riyadh, KSA $4,250
Introduction
Training course introducion / brief
Many improvement initiatives fail due to a fragmented approach to the alignment and execution of practitioner activities. Excellence supports the drive for sustainable profitability and growth within your organization by adopting a holistic approach to improvement.
This training course will equip you with the knowledge, skills and behavioral competencies of excellence and contribute significantly to the bottom line of your organization, reducing variation, defects, cycle times, lead times, waste and costs within your operations.
This training seminar will cover:
- Reasons why improvement initiatives can fail
- The benefits of Operational Excellence
- Success factors that drive sustainable performance
- Problem solving tools and techniques
- Change and Behavioral considerations
Course Objectives
At the end of the training course, participants will be able to
- Prioritize and link improvement activities to achieve the organization's strategic objectives
- Analyze the ‘Voice of the Customer’ to align changes to customer requirements
- Engage stakeholders to collectively remove waste and optimize the whole ‘Value Stream’
- Select the appropriate methods and tools within the improvement framework
- Influence organizational culture and employee behavior to support Operational Excellence
Course Audience
Who is this course for, and can benefit the most
.
Course Outline
The course aims and learning outcomes
- OPEX Framework
- DMAIC Improvement Method (Define, Measure, Analyze, Improve & Control)
- Voice of the Customer
- Customer-Supplier Partnerships
- Strategy Deployment
- Project Pipeline Development and Prioritisation
- Process Mapping
- Value Stream Mapping
- Reliability
- Effectiveness (Overall Equipment Effectiveness)
- Zero Targets
- Problem Statements
- Project Charters
- Root Cause Analysis
- Behavioral Analysis
- Organization Culture Analysis
- Lean Principles
- 7 Wastes
- Mistake Proofing
- Problem Solving
- Total Productive Maintenance
- Set-up Reduction / SMED
- 5S
- Line of Sight
- Control and Monitoring Plans
- Change Management Framework
- Behavioral Plan
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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