Course Code: PERDEV 139
17 Course Visits
Communication Skills and Self-Confidence
Course Sector:
Interpersonal Skills and Self Development
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Introduction
Training course introducion / brief

In the contemporary landscape of professional growth and success, the twin skills of effective communication and self-confidence stand as pillars of influence and impact. The ability to convey ideas with clarity, listen empathetically, and assertively interact with others is foundational to effective teamwork, leadership, and collaboration. Paired with self-confidence, these skills propel individuals forward, enabling them to navigate challenges with resilience and authenticity. 

This training course is designed to equip participants with the tools and insights needed to master communication, enhance self-assurance, and excel in delivering compelling presentations. Over the next two days, this course will explore the intricacies of effective communication, from active listening to assertive feedback delivery. Moreover, the course will delve into the crucial connection between self-confidence and communication, providing strategies to overcome doubt and imposter syndrome. Participants will learn the art of crafting engaging presentations and managing public speaking anxiety. By the course's conclusion, participants will emerge not only as a more adept communicator but also as a confident individual ready to seize opportunities and make a lasting impact in their personal and professional endeavors.

Course Objectives
At the end of the training course, participants will be able to

  • Develop strong verbal, nonverbal, written, and listening skills to facilitate clear and empathetic communication.
  • Boost self-esteem and overcome barriers that hinder self-assurance, allowing for more impactful interactions.
  • Acquire the ability to design and deliver engaging presentations using storytelling and visual aids.
  • Handle difficult conversations, provide constructive feedback, and address communication barriers with assertiveness.
  • Learn techniques to manage nervousness, build confidence, and deliver speeches with poise.

Course Audience
Who is this course for, and can benefit the most
.
Course Outline
The course aims and learning outcomes

Enhancing Communication Skills

  • Introduction to Effective Communication
  • Importance of communication skills in personal and professional success
  • Overview of key communication components: verbal, nonverbal, written, and listening skills

 Active Listening and Empathetic Communication

  • Techniques for attentive and empathetic listening
  • Role of active listening in building rapport and understanding

Clear and Concise Verbal Communication

  • Strategies for articulating ideas clearly and confidently
  • Overcoming common barriers to effective verbal communication

Effective Nonverbal Communication

  • Importance of body language, facial expressions, and gestures in conveying messages
  • Nonverbal cues that enhance or hinder communication

Written Communication Excellence

  • Essentials of clear and professional written communication: structure, grammar, tone
  • Crafting effective emails, memos, and reports
  • Activity: Participants provide feedback on written communication samples


Overcoming Communication Barriers

  • Identifying and addressing common communication challenges: language barriers, cultural differences, emotional barriers
  • Techniques for adapting communication to diverse audiences

Assertive Communication and Feedback

  • Understanding assertiveness and its role in effective communication
  • Providing constructive feedback and managing difficult conversations

Building Self-Confidence and Delivering Presentations

  • The Importance of Self-Confidence
  • Connection between self-confidence and effective communication
  • Benefits of self-confidence in personal and professional growth

Building and Sustaining Self-Confidence

  • Strategies for enhancing self-esteem and self-assurance
  • Overcoming self-doubt and imposter syndrome
  • Self-reflection exercises: Participants identify their strengths and areas for growth

Crafting Engaging Presentations

  • Structure of effective presentations: introduction, body, conclusion
  • Incorporating storytelling and visual aids to engage the audience


Delivering Impactful Presentations

  • Techniques for managing nervousness and projecting confidence while speaking
  • Voice modulation, body language, and eye contact tips for dynamic presentations

Handling Questions and Improvisation

  • Strategies for addressing audience questions confidently and succinctly
  • Techniques for thinking on your feet and handling unexpected situations

Overcoming Public Speaking Anxiety

  • Understanding the sources of anxiety and fear related to public speaking
  • Techniques for managing anxiety through preparation, relaxation, and visualization
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
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Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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