Course Code: TQM 105
1960 Course Visits
Quality Assurance and Quality Control (using ISO 9001:2015 as a Framework)
Course Sector:
Quality Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
28 Jul - 01 Aug 2025
5 Days
Dubai, UAE
$4,250
02
20 - 24 Oct 2025
5 Days
London, UK
$4,950
Introduction
Training course introducion / brief
With over a million organizations worldwide certified to the ISO 9001 quality management systems standard, no organisation can afford to pay the price of not recognizing that managing quality assurance and control are essential requirements for those producing and selling goods and services. 
ISO 9001:2015
The essence of quality management is processes, people, management system and performance evaluation and the revised ISO 9001:2015 is a significant change to the earlier version in addressing the key items that need to be addressed in your quality system. Those organizations that are making the transition to the new standard need to fully understand the differences and what is required particularly on context, interested parties, leadership and risk based thinking. 
ISO 9001
The ISO 9001 quality management system formalizes specific techniques for process monitoring, control, measurement and improvement. Internal and third party auditing provide assurance that systems are maintained and improved. 
Course Objectives
At the end of the training course, participants will be able to
  •  Be familiar with the requirements of the new ISO 9001:2015
  • Understand methods for improving the interaction in business processes
  • Analyse quality controls for adequacy and suitability
  • Review techniques for process analysis, monitoring and measurement
  • Practice auditing techniques
  • Consider differing approaches to improvement of the organization 
Course Audience
Who is this course for, and can benefit the most
- practitioners in quality and audits
- Senior members and managers of organisations who need to understand the significance of training employees on quality management
- Quality team members
- Professionals aspiring to undertake a quality-related certification
- Construction project owners 
- Design consultants
- Construction contractors
Architects
Non-engineering construction professionals
Course Outline
The course aims and learning outcomes
Training Course Curriculum
  • A Process Approach to Managing Quality
  • An introduction to quality management systems
  • The new ISO high level structure for management systems standards and links with the framework for the new ISO 9001:2015
  • The process approach
  • The organisation as a set of inter-related processes
  • Risk and opportunities in your quality management system 

Designing and Implementing ISO 9001:2015

  • The PDCA approach
  • Risk based thinking
  • The organisation and context
  • Needs and expectation of interested parties
  • The significance of effective leadership in a quality management system
  • The role and responsibilities of leaders in the new ISO 9001:2015 

Planning and Operating ISO 9001:2015

  • Establishing policies
  • Planning for a quality management system
  • Addressing risk and opportunity within a quality management system
  • Supporting your system – resources and competence
  • Operations, planning and control 

Performance Monitoring, Quality Assurance and Analysis

  • Measurement and monitoring of processes
  • Measurement and monitoring of products
  • Measurement and monitoring the satisfaction of interested parties
  • Analysis and reporting of data
  • Continual improvement of the system
  • Continual improvement of the organisation 

Internal Audit as a Management Tool

  • Management and planning of an internal audit
  • Auditing in practice
  • Opening meetings
  • Collecting data
  • Feedback on the audit
  • Audit reporting 
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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