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Course Code: TQM 124
2273 Course Visits
Quality Improvement Techniques Using 7 QC Tools
Course Sector:
Quality Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Madrid, Spain $4,950
02
5 Days
Dubai, UAE $4,250
Introduction
Training course introducion / brief
In today's customer-centric industry, quality is a critical component of
every company's growth and long-term viability. To ensure customer
happiness, businesses go above and above to deliver the greatest and
exceptional client experience possible. As a result, one of the most
important elements for any firm is effective quality control that has
the greatest impact on customer experience. The seven fundamental tools
of quality, often known as 7QC tools, were introduced by Kaoru Ishikawa
and are particularly successful in quality management and quality
assurance processes. Businesses who want to ensure that their products
and services are competitive and of great quality can use the proven 7QC
tools to develop a strategic strategy for quality improvement.
Course Objectives
At the end of the training course, participants will be able to
- Identifying the potential causes of an effect or a problem with the QC tools.
- Analyze how the processes have changed over a period of time using the control chart.
- Understand the areas of opportunity through effective brainstorming.
- Be able to find out the highest impact on the identified problem using Pareto Chart
- Learn how to collect and analyzing data using check sheets.
- Understand a more structured path for problem-solving and quality improvement
- Learn about all the 7QC tools.
Course Audience
Who is this course for, and can benefit the most
- practitioners in quality and audits
- Senior members and managers of organisations who need to understand the significance of training employees on quality management
- Quality team members
- Professionals aspiring to undertake a quality-related certification
- Construction project owners
- Design consultants
- Construction contractors
Architects
Non-engineering construction professionals
Course Outline
The course aims and learning outcomes
What are the 7 QC Tools?
- Ishikawa (fishbone) diagram
- Check Sheet
- Control Chart
- Histogram
- Pareto Chart
- Scatter diagram
- Flowchart/Flowmap
When should you use 7 QC Tools?
- Benefits of 7 QC Tools
- Quality Improvement techniques using the 7 QC tools
- 7 QC Tools in detail:
- Ishikawa (fishbone) diagram
- Popularises by Kaoru Ishikawa, which is also know as cause and effect diagram, herringbone/fishbone diagram
- Use of Ishikawa Diagram
- Major Causes: 6M’s •
Check Sheet
- What is check sheet and how is it used as a QC tool?
- Is it an effective tool?
- Control charts are used to investigate how processes have evolved over time. Furthermore, by comparing current data to previous control limits, one can determine if process variation is consistent (under control) or unpredictable (out of control) as a result of being affected by special causes of variation.
Histogram: it is commonly used as a graph
that shows the data and its frequency of distribution to help users
identify each different value in a set of data that occurs.
Pareto Chart: Pareto Chart is based on the 80/20 rule where it shows the significant factors that have the highest impact on the identified problem.
Pareto Chart: Pareto Chart is based on the 80/20 rule where it shows the significant factors that have the highest impact on the identified problem.
Scatter Diagram: Scatter diagram shows the
relationship between two important factors i.e. pairs of numerical
data, one variable on each axis to demonstrate the relationship.
Flow chart/ Work Flow Diagram
Flow chart/ Work Flow Diagram
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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