TRAINING COURSE: Strategic Planning & Goal Setting

          Strategic planning processes: 
•      Understand your organization and teams’ current situation.
•      Building strong relationships between employees and customers.
•      Knowledge management.
•      Improving human resources techniques and building a Strategic Planning Team.
•      Planning for Strategic Choice.
•      Identifying your vision and mission.
•      Business analysis techniques.
•      Gathering Information and Intelligence for the SWOT Analysis
•      What is Strategy Formulation?
•      Monitoring and Measuring Business Performance
•      Balanced Scorecards

       Performance Management: Setting Performance Objectives
·      The importance of performance management.
·      What are the performance Goals?
·      Key Elements of Performance Goals
·      The Importance of Agreeing to Objectives
·      Quantitative and Qualitative Objectives
·      Setting Objectives
·      Achieving Holistic Organization Integration – Vertical, Horizontal and Functional
·      Setting SMART Goals
 
Setting Goals, Planning and Decision Making
•      Review of management processes and skill areas
•      Using a planning process to set goals and get work started
•      Integrating goals, scope, work structure and management planning
•      Identifying initial resource requirements
•      Identifying risk techniques that affect work assignments, priorities and deadlines
•      Communication that responds to: who, what where, when, how, why
•      Understanding the importance of quality planning in work assignments
•      Using planning to ensure task priorities are established
•      Planning for time management, scheduling and meeting deadlines
•      Improving communications and listening skills
•      Planning for delegation responsibility and authority
•      Techniques for making good decisions

         Working With Your Team
·      Identifying skills required to obtain the help of others
·      The importance of group skills to achieve team success
·      The importance of interpersonal skills in making personal and team decisions
·      Empowering the team through delegation and decision making
·      The importance of effective communication in team relations
Developing Organizational Change Action Plans
•      Overview and context of organizational change and the impact on goals, planning and decision making
•      Managing change and lead the transforming process in the organization.
•      Innovation and improvement for personal and team change
•      Identification of change processes and human change
•      Techniques to set personal and team change goals
•      Dealing with people who do not want change
•      Developing an action plan for personal and team change
•      Recognize the leadership qualities needed for delivering change
•      Implementing Change - Achieving Progress as a Strategic Manager

     Managing for Efficiency & Effectiveness
•      Understand what managers and leaders do and how they handle stress
•      Gain confidence in budget setting and monitoring
•      Identifying Personal Strategic Planning.
•      Applying Strategic Tools and Techniques to the Individual
•      Create a Personal Strategic Plan
•      Review the impact of allocating tasks, roles & responsibilities on productivity
•      Determine how quality of services is set and communicated to employees
•      Practical Application.