Leadership and Management Masterclass

Course Code: MGLD 789

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Course Sector:

Management and Leadership

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Introduction

Training course introducion / brief

Leaders exist at all levels of an organization, regardless of title or role. For new leaders or managers, understanding and displaying good management skills will help in positioning themselves for a successful career no matter what level you're starting at.

the skills to influence the people

For experienced leaders, the process of implementation of organizational changes is still very complex and challenging. As leaders, they have to have the skills to influence the people, manage the situation and make their subordinates agree to the changes and implement it accordingly.

leadership opportunities

This training course is designed with an aim to help the leaders and department heads of organizations to identify leadership opportunities and use natural strengths to take on important management leadership roles within their respective organization. Participants will learn the essential principles and best practices of leadership and management, strategies that effective leaders use to communicate effectively, build relationships, solve problems, make decisions, work in teams, and succeed during times of organizational change.

Training Methodology

This training course is designed to be interactive and participatory, and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course will use lectures and presentations, experiential discussions and exposure to real world scenarios.

Gain a comprehensive understanding of key leadership skills and the importance of management approaches to excellently lead in your organization.
Apply leadership and management skills to overcome leadership and management challenges in the organization. ✓ Utilize various leadership styles to successfully lead and motivate their employees.
Employ a range of interpersonal skills to engage and empower.
Master the use of various strategies for team and organisational improvement.
Select appropriate innovative techniques for problem solving and continuous improvement.
Empower employees through motivation and delegation.
Manage self, time, and stress in a restless work environment.
Successfully respond and adapt to change

Executive Secretaries
Executive Personal Secretaries
Personal Secretaries
Executive Assistants
Personal Assistants
Office Managers
Administration Managers
Management Secretaries
Senior Assistants

Module One: Becoming an Excellent Leader

Defining Leadership
Characteristics of an Effective Leader
Emotional Intelligence and Leadership
Self-Awareness
Self-Management
Social Awareness
Relationship Management
Leadership in a Dynamic, Global Environment
Perceptions of Leadership
Managerial leadership
The leadership challenge: balancing strategy and culture
Leadership in strategic thinking organisations
Understanding the interrelated factors that impact change
Leadership in Organisational Excellence
Different types of leadership
Cultures of organisational excellence
Growing people who can build your organisation
The mind of Servant leader
Encouraging consistency and commitment
Implementing cultural ethics of integrity & hard work

The Communicating Leader

Communication: the leader’s essential tool
Interpersonal, open communication is two-way
How interpersonal communication preferences differ
Communicating empowerment techniques in leadership
The psychology of Autonomous working groups
Communicating and presenting with impact and passion
Teams and Leadership
Differences between teams and work groups
What makes a team and how teams can fail
Characteristics of high performing teams
Stages of team formation
Team dynamics and team building
Situational leadership and its application to team leadership
Current trends and issues
Leadership and Trusting Relationships
Successful interpersonal interaction develops leaders with trust
Characteristics of a leader’s interpersonal interaction
Emotional intelligence: using emotions productively
Individual strengths and challenges of each interpersonal styles
Utilising diverse interaction styles productively
Building the capacity for trust

Leadership Building the Innovative Responsive Environment

Building an environment of innovation and improvement
Problems inherent with change and transition
Leading others through critical change initiatives
Developing a personal change plan
Leadership in action: a personal intuitive approach
Module 2: Excellent Management
Foundations of Excellent Management
Management demands courage
The first step: managing self
Employing the right management style at right time
Accepting responsibility and Accentuating the positive
Having the courage to turn your ideas into action

Dealing with Workplace Conflict

Defining organisational conflict
Causes of conflict
The Thomas-Kilman Conflict Mode Instrument
Managing individual differences, conflict for productive outcomes
The creative benefits of productive disagreement
Organisational Improvement Management
Focusing on continuous improvement
Diagnostic tools for organisational/team appraisal
Organisational culture and its impact
Overcoming and managing resistance to change
Coping with risk and risk avoidance
Measuring the success of improvement efforts

Building and Leading Motivated Teams

Characteristics of effective teams
Characteristics of ineffective teams
Managing the factors affecting team performance
Empowering team development
Utilizing team diversity
Coaching to enhance team competence
Creative Thinking and Problem Solving
Balancing analytical and creative thinking
Effective use of mind mapping
Tools for Enhancing creative thinking and problem solving
The power of brainstorming
Unlocking team potential
Treating problems as challenges
Adapting to changes and disruptions
Action planning for future improvement

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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Dubai, UAE

TRAINING COURSE: Leadership and Management Masterclass