Course Code: IT 1193
213 Course Visits
Certificate in Supervising Security Operations
Course Sector:
Information Technology
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
08 - 12 Sep 2025
5 Days
Barcelona, Spain
$4,950
02
29 Dec 2025 - 02 Jan 2026
5 Days
Abu Dhabi, UAE
$4,250
Introduction
Training course introducion / brief

This comprehensive training program is designed to equip security operatives, officers, and managers with the core competencies needed to effectively oversee and supervise security operations.

Over the course of five days, participants will gain practical knowledge and hands-on skills that are directly applicable to their day-to-day security roles.

The program covers a wide array of topics, from risk mitigation to incident management, ensuring participants leave with the necessary tools to handle the diverse challenges they may face in their roles.

Course Objectives
At the end of the training course, participants will be able to

  •       Identify potential risks and threats to sites and assets, and implement effective mitigation strategies
  •       Manage entry checkpoints, including personnel and vehicle searches
  •       Operate and coordinate access control systems within security operations
  •       Effectively handle and manage incidents, ensuring the protection and preservation of the scene
  •       Apply conflict resolution methods while maintaining excellent customer service
  •       Conduct health and safety risk assessments, with a focus on fire safety
  •       Maintain detailed and accurate records, and prepare effective security documentation

Course Audience
Who is this course for, and can benefit the most
This program is intended for professionals who are seeking to widen their knowledge on network technologies and/or prepare themselves for CompTIA Network+ Examination and Certification.
Course Outline
The course aims and learning outcomes

Introduction to Security and Threat Management

  •       Identifying potential threats and understanding the need for security
  •       Types of threats to sites and assets (internal and external)
  •       The evolving role of security personnel
  •       Responsibilities and teamwork within a security team
  •       Physical security measures
  •       Evaluating site security features (barriers, lighting, etc.)
  •       Scanning and detection equipment
  •       Access control systems
  •       Introduction to CCTV and intruder detection systems

Access Control and Checkpoint Management

  •       Actions at checkpoints and entry points
  •       Conducting vehicle and personnel searches
  •       Types of access control systems and their implementation
  •       Integrating physical and technological security measures
  •       Implementing and coordinating access control at a simulated entry point

Incident Management and Patrolling Techniques

  •       Patrolling strategies and techniques
  •       Recognizing and responding to various types of incidents
  •       Managing and controlling incidents, including preserving the scene and evidence
  •       Threat awareness and decision-making in crisis situations
  •       Effective Communication
  •       Standard radio voice procedures
  •       Communicating under pressure
  •       Command and control in emergency situations

Conflict Resolution and Customer Service

  •       Recognizing conflict triggers in a security setting
  •       De-escalation techniques and conflict management strategies
  •       Maintaining professionalism while resolving conflicts
  •       Achieving excellent customer service while enforcing security protocols
  •       Conducting basic risk assessments
  •       Fire safety practices and emergency response

Documentation and Record-Keeping

  •       Writing patrol reports and security logs
  •       Using notebooks and logbooks effectively
  •       Preparing incident reports and security briefs
  •       Introduction to incident investigation techniques
  •       Maintaining accurate registers for equipment and supplies
  •       Ensuring proper documentation and data storage for compliance

Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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