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Course Code: IT 1339
185 Course Visits
A+ Hardware Support
Course Sector:
Information Technology
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Dubai, UAE $4,250
02
5 Days
Cape Town, South Africa $4,950
Introduction
Training course introducion / brief
This A+ Hardware Support training course provides participants with in-depth knowledge and hands-on experience in managing and troubleshooting computer hardware. Over five days, the course covers essential topics including hardware components, storage devices, power supplies, peripherals, mobile devices, and networking. Participants will learn to assemble and disassemble PCs, configure and troubleshoot various hardware components, and understand the nuances of both desktop and mobile device hardware. The course also includes advanced troubleshooting techniques and customer service skills, ensuring that participants are well-prepared to handle real-world hardware support scenarios.
Training Course Methodology
This course is designed to be interactive and participatory, and includes various learning tools to enable the participants to function effectively and efficiently. The course will use sessions, exercises, and case applications, and presentation about proven-by-practice methods, new insights and ideas about emotional intelligence and its effects in a corporate world.
Course Objectives
At the end of the training course, participants will be able to
- Gain a comprehensive understanding of computer hardware components and their functions.
- Develop skills to assemble, disassemble, and troubleshoot PCs and laptops.
- Learn to install, configure, and troubleshoot storage devices, power supplies, and peripherals.
- Understand the basics of networking hardware and protocols, and learn to set up and secure networks.
Course Audience
Who is this course for, and can benefit the most
- Cloud Computing Engineer
- Computer Network Specialist
- Computer Support Specialist
- Database Administrator
- Information Technology Analyst
- Information Technology Leadership
- Information Security Specialist
- Software/Application Developer
- Web Developer
- Technology sales consultant
Course Outline
The course aims and learning outcomes
Introduction to Computer Hardware
- Overview of computer hardware components (CPU, RAM, motherboard, etc.)
- Understanding different types of computers (desktops, laptops, servers)
- Basic hardware troubleshooting techniques
- Safety procedures and ESD (Electrostatic Discharge) precautions
- Introduction to hardware tools and diagnostic software
- Assembly and disassembly of a PC
Storage Devices and Power Supplies
- Overview of storage devices (HDD, SSD, optical drives)
- Installing and configuring storage devices
- Understanding power supplies and voltage requirements
- Troubleshooting power supply issues
- RAID configurations and data redundancy
- Backup strategies and data recovery methods
Peripheral Devices and Networking
- Overview of peripheral devices (printers, scanners, external drives)
- Installing and configuring peripheral devices
- Basics of networking hardware (routers, switches, network cards)
- Setting up and troubleshooting wired and wireless networks
- Understanding network protocols and IP addressing
- Network security fundamentals
Mobile Devices and Laptops
- Overview of mobile devices (smartphones, tablets) and their hardware
- Troubleshooting common mobile device issues
- Laptop hardware components and differences from desktops
- Upgrading and repairing laptop hardware
- Battery technologies and power management
- Configuring and securing mobile devices
Advanced Troubleshooting and Certification Preparation
- Advanced hardware troubleshooting techniques
- Diagnostic tools and software for in-depth analysis
- Customer service skills and handling support calls
- Review of A+ certification exam objectives
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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