Course Code: MGLD 1479
151 Course Visits
Operational Excellence in Operations
Course Sector:
Management and Leadership
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
20 - 24 Jul 2025
5 Days
Riyadh, KSA
$4,250
02
14 - 18 Sep 2025
5 Days
Al Khobar, KSA
$4,250
03
22 - 26 Sep 2025
5 Days
Abu Dhabi, UAE
$4,250
04
16 - 20 Nov 2025
5 Days
Online, Virtual
$2,150
05
15 - 19 Dec 2025
5 Days
Dubai, UAE
$4,250
Introduction
Training course introducion / brief

This training program is designed to equip participants with the knowledge and skills necessary to implement operational excellence principles within their organizations.

Over the course of five days, participants will explore various methodologies, including Lean and Six Sigma, learn about process mapping and redesign, and understand the importance of change management and sustainability.

By fostering a culture of continuous improvement and leveraging technology and innovation, participants will be prepared to lead their organizations towards achieving operational excellence.

Course Objectives
At the end of the training course, participants will be able to

  •  Grasp the principles, elements, and stages of operational excellence and their significance in modern organizations.

  • Analyze operational expenses and perform feasibility studies related to operational excellence initiatives.
  • Utilize tools like McKinsey’s strategy alignment and execution tools, balanced scorecards, and strategy maps to link strategy with operations management.
  • Employ process mapping techniques to identify bottlenecks and inefficiencies, and apply principles for process improvement and redesign.
  • Apply Six Sigma tools and methodologies (DMAIC) to analyze and improve processes effectively.
  • Understand and implement Lean principles and tools to enhance operational efficiency and reduce waste.
  • Create a culture of continuous improvement within the organization, utilizing PDCA cycles and Kaizen events.
  • Develop strategies for successful change management, ensuring stakeholder engagement and effective communication during transitions.
  • Recognize the importance of sustainability in operations and develop strategies for sustainable operational practices.
  • Identify and utilize emerging technologies to drive efficiency and innovation in operations.

Course Audience
Who is this course for, and can benefit the most

  •       Operations Managers and professionals.

  •       Administrative Professionals.
  •       Team Leaders and Supervisors.
  •       Quality Assurance Professionals.
  •       Anyone Interested in Operational Excellence.

Course Outline
The course aims and learning outcomes

   The concept of operational excellence of operations.

  •    Principles and elements of operational excellence of operations.
  •    Stages of operational excellence of operations.
  •    Feasibility study of operational excellence (operational expenses)
  •    Strategy alignment and execution tools-McKinsey.
  •    Balanced scorecard, strategy map.
  •    Linking strategy and operations management.
  •    Dynamics of the" Golden Triangle " of the Enterprise-people, processes and systems
  •    The role of operating expenses in good corporate governance.

  Process Mapping and Redesign:

  •       Process Mapping Techniques

  •      Tools for process mapping (flowcharts, SIPOC)

  •       Identifying bottlenecks and inefficiencies
  •       Process Redesign Principles
  •       Techniques for process improvement and redesign
  •       Group Activity: Create a process map for a selected business process.

Six Sigma Fundamentals:

  •       Introduction to Six Sigma

  •       Overview of Six Sigma methodology (DMAIC: Define, Measure, Analyze, Improve, Control)
  •       The role of data and statistical analysis in decision-making
  •       Applying Six Sigma Tools
  •       Fishbone diagram, Pareto analysis, and control charts
  •       Practical Exercise: Analyzing a process using Six Sigma tools.

  Lean Thinking and Methodologies:

  •       Understanding Lean Principles
  •       Overview of Lean methodologies and tools
  •       Value stream mapping and waste reduction techniques
  •       Implementing Lean in Operations
  •       Steps to implement Lean practices effectively
  •       Case Study: Successful Lean transformations in organizations.

 

Developing Continuous Improvement Culture:

  •       Creating a Culture of Continuous Improvement
  •       Employee engagement and empowerment strategies
  •       Tools for Continuous Improvement
  •       PDCA (Plan-Do-Check-Act) cycle and Kaizen events
  •       Group Discussion: Strategies to encourage continuous improvement in participants’ organizations.

   Change Management in Operations:

  •       Understanding Change Management
  •       The importance of effective change management in operational excellence
  •       Models of change management (e.g., Kotter’s 8-Step Process)
  •       Strategies for Successful Change Implementation
  •       Communication, training, and stakeholder engagement

 

Sustainability and Operational Excellence:

  •       Understanding Sustainability in Operations
  •       The importance of sustainable practices in operational excellence
  •       Balancing efficiency with environmental responsibility
  •       Developing a Sustainable Operations Strategy
  •       Tools and frameworks for sustainable operational practices

Leadership in operational excellence:

  •       Elements of corporate culture analysis
  •       Application of a model of organizational change
  •       Build high performance teams
  •       Integrated management systems-quality, environment, safety and health
  •       Enhance the efficiency of operations, reduce costs and enhance operational agility

 

Technology and Innovation in Operations:

  •       Role of Technology in Operational Excellence
  •       Overview of emerging technologies (IoT, AI, automation)
  •       Utilizing technology to drive efficiency
  •       Innovative Practices in Operations
  •       Lean digital transformation and Industry 4.0
  •       Practical Exercise: Identify technology solutions for operational challenges.

Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
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Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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