TRAINING COURSE: Management, Organization and Development Technology for Executive Assistants

Business Development Essentials:

•       Definition and importance of business development
•       Key roles of administrative assistants in business development
•       Tools for Business Development
•       Case Study: Successful business development strategies

Organization and Documentation Management:

•       Importance of Documentation in Business
•       Best Practices for Document Management
•       Digital vs. paper documentation
•       Organizing files and folders
•       Tools for Document Management
•       Cloud storage solutions (e.g., Google Drive, Dropbox)
•       Practical Exercise: Organizing a digital filing system

Data Management and Reporting:

•       Introduction to Data Management
•       Importance of data accuracy and integrity
•       Tools for Data Entry and Management
•       Excel basics for data management and reporting
•       Creating Reports and Dashboards
•       Basic data visualization techniques
•       Group Exercise: Analyzing data and creating a report

Effective Communication Skills:

•       Importance of Communication in Business
•       Verbal and non-verbal communication
•       Active listening skills
•       Professional Writing Skills
•       Business correspondence best practices
•       Role-playing exercises for effective communication

•       Importance of Time Management for Administrative Assistants
•       Techniques for Prioritizing Tasks
•       Eisenhower Matrix and ABC prioritization
•       Tools for Time Management
•       Calendar applications, task management software
•       Practical exercises on creating a personal time management plan

Problem Solving and Adaptability Skills:

•       Importance of Problem-Solving Skills.
•       Techniques for Effective Problem Solving.
•       Root cause analysis, brainstorming.
•       Role of Adaptability in the Workplace.
•       Case Study: Solving a common workplace challenge.

•       Overview of Productivity Tools.
•       Calendar management tools, task management apps.
•       Collaborative Tools for Teams.
•       Introduction to Microsoft Teams and Slack.
•       Practical Session: Setting up a collaborative workspace.

Integrating Skills for Career Advancement:

•       Building a Professional Development Plan.
•       Setting career goals and identifying growth opportunities.
•       Networking and Relationship Building.
•       Final Group Project: Presenting a comprehensive plan for improving administrative processes in an organization.