Course Code: MRMC 1457
39 Course Visits
Process Troubleshooting and Problem Solving
Course Sector:
Maintenance & Reliability Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
08 - 10 Sep 2025
3 Days
Abu Dhabi, UAE
$3,250
02
08 - 10 Dec 2025
3 Days
Geneva, Switzerland
$4,950
Introduction
Training course introducion / brief

This course is designed to enhance the troubleshooting and problem-solving skills crucial for optimizing industrial operations. By adopting a proactive approach, participants will learn how to minimize downtime, extend asset life, and improve overall safety and efficiency. This training is ideal for anyone looking to advance their operational capabilities and career.

Course Objectives
At the end of the training course, participants will be able to
  • Understand post-commissioning operations and their importance.
  • Apply a structured framework for troubleshooting and problem-solving.
  • Identify opportunities for continuous improvement in operational processes.
  • Recognize the significance of effective work practices in achieving world-class performance.
  • Foster a proactive organizational culture focused on preventing issues before they arise.
Course Audience
Who is this course for, and can benefit the most
  • Operations supervisors and managers
  • Maintenance and process engineers
  • Production personnel involved in troubleshooting and problem-solving
  • Anyone interested in improving operational efficiency and reliability
Course Outline
The course aims and learning outcomes

Understanding the Operational Landscape

Session 1: Introduction to Post-Commissioning Operations
  • Overview of asset classes and their significance in operations.
  • Transitioning from reactive to proactive problem-solving methods.
    Session 2: Process Modelling for Simplification
    • Techniques for modeling operational processes.
    • Key performance variables: Speed, Quality, and Cost.
      Session 3: Performance Measurement and Complexity
      • Measuring complexity and performance in operational systems.
      • Introduction to the Pyramid of Excellence in operational processes.
        Session 4: Configuration and Optimization
        • Understanding the interplay between configuration, operation, and optimization.
        • Developing a maturity index for effective planning and control.
          Session 5: Case Study Discussion
          • Analyzing a world-class operations case study to identify best practices.

          Practical Tools and Techniques for Problem Solving

          Session 1: Analyzing Dynamic Relationships
          • Engaging in interactive analysis of variable relationships in operations.
          Session 2: Introduction to Problem-Solving Techniques
          • Overview of various tools and techniques for effective troubleshooting.
          • Selecting appropriate tools for specific problems.
          Session 3: Practical Application of Tools
          • Hands-on exercises in problem analysis using selected tools.
          • Case studies for practical application of learned techniques.
          Session 4: Advanced Problem Analysis
          • Techniques for in-depth problem analysis and resolution.
          • Group activities to reinforce learning through collaboration.

          People, Change Management, and Continuous Improvement

          Session 1: Understanding People Dynamics
          • The role of team dynamics in effective troubleshooting and problem-solving.
          • Identifying individual motivators and their impact on team performance.
          Session 2: Developing Skills and Managing Change
          • Strategies for fostering troubleshooting and problem-solving skills.
          • Implementing change management principles through a transition matrix.
          Session 3: Leadership and Teamwork
          • Exploring essential leadership attributes for effective management.
          • Cross-functional teamwork and collaboration in problem-solving.
          • Session 4: Application of Theory to Practice
          • Introduction to the Theory of Inventive Problem Solving (TRIZ).
          • Strategies for auditing processes against dynamic standards.
          Session 5: Open Forum for Discussion
          • Discussing maintenance tactics and outsourcing operational functions.
          • Revisiting key concepts and techniques learned during the course.
          • Developing personalized action plans for participants to implement in their organizations.
          Providers and Associations
          Providing the best training services and benefits to our valued clients
          Boost certificate of completion
          BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
          ENDORSED EDUCATION PROVIDER
          Over all rating
          Excellent
          Average
          Below average
          Flexible deadlines
          Customized dates accordance to your schedule
          Shareable Certificate
          Earn certificate upon completion
          COURSE METHODOLOGY

          Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

          At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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