TRAINING COURSE: "Strategic Workforce Planning and Employee Relations: Integrating HR Excellence for Organizational Success"

Advanced Workforce Planning Techniques and HR Reengineering

• Differentiating between short-term and long-term workforce planning
  
• Linking workforce planning to talent acquisition and retention strategies
  
• Optimizing the use of human capital in dynamic environments
  

• HR forecasting methods: Quantitative and qualitative approaches
  
• Predicting future workforce requirements based on industry trends
  
• Scenario planning: How to prepare for workforce changes and disruptions
  

• Introduction to Business Process Reengineering (BPR) for HR
  
• Techniques to enhance efficiency in HR operations (e.g., automation, digital HR tools)
  
• The role of continuous improvement in HR (ISO PDCA, Six Sigma, Lean methodology)
  

• Application of SIPOC (Suppliers, Inputs, Process, Outputs, Customers) analysis in HR
  
• Group exercise: Reengineering a recruitment process for efficiency
  
• Case study on continuous HR process improvement
  

Employee Relations Management and Conflict Resolution

• Definition and importance of employee relations in organizational health
  
• The psychological contract: Understanding mutual expectations between employees and employers
  
• ER's role in promoting employee engagement and retention
  

• Types of disciplinary actions: Gross misconduct, poor performance, and absenteeism
  
• Effective procedures for dealing with performance and behavior issues
  
• Framework for disciplinary procedures and grievance handling
  

• Techniques for effective communication: Team briefings, consultations, and updates
  
• Best practices for conducting return-to-work interviews after employee absence
  
• Supporting supervisors and managers in managing employee relations
  

• Group role-play: Conducting a grievance interview and resolving conflict
  
• Workshop on implementing disciplinary actions fairly and legally

Performance Management and Employee Motivation

• The performance management cycle: Planning, monitoring, evaluating, and rewarding
  
• Linking performance management to organizational objectives
  
• The role of performance reviews and appraisals in improving employee performance
  

• Techniques for providing constructive feedback
  
• Coaching employees for improved performance: Strategies and best practices
  
• The importance of regular performance conversations
  

• Understanding intrinsic and extrinsic motivators
  
• Implementing motivation theories in the workplace (Maslow, Herzberg, etc.)
  
• Encouraging employee engagement through recognition and development programs
  

• Overview of Employee Assistance Programs and their benefits
  
• How to use EAPs to support employee well-being and productivity
  
• Counseling employees: Supporting mental health and work-life balance
  

• Case study: Developing and delivering effective performance improvement plans (PIPs)

• Workshop: Practicing feedback and coaching techniques in real-life scenariosPerformance Management and Employee Motivation

• The performance management cycle: Planning, monitoring, evaluating, and rewarding
  
• Linking performance management to organizational objectives
  
• The role of performance reviews and appraisals in improving employee performance
  

• Techniques for providing constructive feedback
  
• Coaching employees for improved performance: Strategies and best practices
  
• The importance of regular performance conversations
  

• Understanding intrinsic and extrinsic motivators
  
• Implementing motivation theories in the workplace (Maslow, Herzberg, etc.)
  
• Encouraging employee engagement through recognition and development programs
  

• Overview of Employee Assistance Programs and their benefits
  
• How to use EAPs to support employee well-being and productivity
  
• Counseling employees: Supporting mental health and work-life balance
  

• Case study: Developing and delivering effective performance improvement plans (PIPs)
  
• Workshop: Practicing feedback and coaching techniques in real-life scenarios
  

Integrating Employee Relations with Strategic HR Planning

• ER's influence on organizational change, nationalization efforts, and diversity
  
• Developing policies and procedures that align ER with organizational goals
  
• Managing organizational culture through effective employee relations
  

• Integrating employee relations strategies into overall HR planning
  
• Addressing workforce challenges through employee engagement and relations
  
• Managing organizational change and fostering a positive work environment
  

• Emerging trends in employee relations: Remote work, flexible work arrangements, and diversity & inclusion
  
• The impact of technology on HR and ER functions (AI, HR analytics)
  
• Preparing for future challenges in workforce planning and employee relations
  

• Comprehensive case study: Integrating employee relations into strategic HR planning
  
• Group presentations: Developing a holistic strategy that addresses both workforce planning and employee relations
  
• Review of key learnings and action plans for workplace implementation