Excellence in Facilitating Work Procedures

Course Code: ADOM 1606

142 Course Visits

Course Sector:

Administration and Office Efficiency

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Course Dates and Locations

Choose a date and location to book your seat

No.

Date

Days

Location

Fees

Enrollment

01 - 05 Sep 2025

5 Days

Amsterdam, Netherlands

$4,950

15 - 19 Dec 2025

5 Days

Dubai, UAE

$4,250

Introduction

Training course introducion / brief

This training course is designed to empower professionals with the skills and techniques needed to streamline work procedures, improve efficiency, and foster a culture of operational excellence. Participants will learn how to analyze, design, and enhance work processes to reduce bottlenecks, improve collaboration, and achieve organizational goals.

Complex work processes slow productivity and increase the potential for mistakes. By simplifying the procedures in your company, you make more efficient use of time, which in turn saves the company money. While specific work processes vary, the process of streamlining how work gets done is adaptable to various industries and situations.

During the course delegates will consider the nature of work management at individual, team and leadership levels. They will practice mapping and analyzing work processes and then redesigning them to make them more efficient.

Interpret the principles and importance of work procedure facilitation.
Analyze existing work processes to identify inefficiencies and areas for improvement.
Design streamlined workflows to enhance productivity and reduce delays.
Implement tools and techniques to automate repetitive tasks and foster collaboration.
Promote effective communication and teamwork in process facilitation.
Develop strategies to monitor and evaluate the effectiveness of new procedures.
Build a culture of continuous improvement and innovation in the workplace.
Design and implement simplification of work process and procedures that contribute to organizational performance
Demonstrate in-depth knowledge of simplification of work processes and procedures
Implement the end-to-end stages of work simplification
Simplify complex process and procedures
Explain how to analyze process flow charts with the aim of simplifying the procedure

All staff involved in writing procedures or other work process related documents
Those directly managing work processes and procedures
Administration and secretarial professionals
Those involved in auditing work procedures/documentation
All documentation and quality professionals

Introduction to Work Procedures and Facilitation

Key concepts in process facilitation and workflow management.
Benefits of efficient work procedures for individuals and teams.
The Complex Work Environment
The Primary Drivers for Workplace Complexity
The Business Case for Simplification
The Value Chain of Core Processes
Definitions of Processes, Procedures and Business Documentation
Complexities Resulting from Frequent Change

Analyzing and Mapping Current Work Procedures

Tools for mapping workflows (e.g., flowcharts, process diagrams).
Identifying inefficiencies, redundancies, and bottlenecks.
Engaging stakeholders in the analysis process.

Redesigning Work Procedures for Excellence

Principles of workflow optimization and process redesign.
Setting clear goals and objectives for improved procedures.
Leveraging Lean and Six Sigma methodologies for process improvement.

Designing and Developing Simplified Process

The Structure of Work and Exploring Workflow.
The Fundamentals of Effective Procedures.
The Key Stages of Work Simplification.
Redefining Optimal Productivity.
Design Thinking and Simplification.
Removing Complexity via Simple and Concise Procedures.

Developing Documentation and Automation

The Management and Control of Documents
Developing and Writing Work Instructions
Publishing and Ease of Access of Documentation
Benefits of Work Place Visuals
The Opportunities for Technology and Automation

Analyzing and Simplifying Procedures

Diagnosing Problems and Solutions Using Workflow Analysis
Benefits of Connected Systems and Platforms
The Use of Different Flowcharts in Simplification Initiatives
Flowchart Elements
Dynamic Technological and Design Innovations in Simplifications
Continuous Improvement and Process Simplification Opportunities

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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TRAINING COURSE: Excellence in Facilitating Work Procedures