VUCA Leadership: Managing Crisis and Making Decisions

Course Code: MGLD 108

4780 Course Visits

Course Sector:

Management and Leadership

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Course Dates and Locations

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No.

Date

Days

Location

Fees

Enrollment

07 - 11 Jul 2025

5 Days

Geneva, Switzerland

$5,950

13 - 17 Oct 2025

5 Days

Dubai, UAE

$4,250

Introduction

Training course introducion / brief

“80 percent of Leaders who change their behaviour after training go back to their old ways within six months, often because the training was too voluminous, hard to remember and difficult to apply.” - Grovo and Wakefield Research, 2016

The urge -for better management and leadership trainings- has never been as much needed as now in the VUCA world. Leading employees in a VUCA environment requires a different kind of mindset and skills than what was practiced in earlier times. Leaders now need to move beyond business-as-usual and find ways to thrive in the complex and uncertain environment in which we live and work.

This training course is designed to provide participants with the relevant knowledge and key concepts in managing crisis in a VUCA environment, identify VUCA situations, and effectively make decisions to mitigate the effects to the organization.

Gain a comprehensive understanding of the VUCA world, the VUCA concept, and the competencies it takes to lead a VUCA environment.
Analyze and make rational decisions before, during, and after crises and emergencies
Learn the individual and collective psychology and organizational dynamics in crises and emergencies
Effectively lead teams and organizations in crises and emergencies
Solve problems and manage crises and emergencies in a VUCA environment.
Apply ethical factors in crisis and emergency leadership

CEOs, CFOs, COOs, and other top executives who are responsible for steering the organization through volatile and uncertain environments. They need advanced skills in crisis management and decision-making under pressure.
Board Members: Individuals who play a strategic role in guiding the organization and making high-stakes decisions during crises.
Directors and Vice Presidents.
Middle Managers.
Department Heads and Regional Managers.
High-Potential Leaders.
Emerging Leaders.
Project Leaders.

The VUCA World

VUCA Concept
What does Effective leadership mean to you as a leader?
Competencies of great leaders
What does Volatility, Uncertainty, Complexity and Ambiguity (VUCA) mean for the “New Work” we experience today?
Why do all traditional leadership styles fail to be effective in this VUCA environment?
Why employer branding has become both difficult and essential in a VUCA world?
Why employees leave their (traditional) managers and not their companies?
How “NOPA” provides a both flexible and highly effective response to the VUCA world?

Decision Making: From Complexity to Clarity

Why so complex?
Check and Clarify: The Keys to Gain Clarity
Using RACI to Define Roles and Responsibilities
Problem Solving and Decision-making Methods to Aid Clarity
Communicating Clarity to Your People
Psychology and Dynamics of Crises and Emergencies
The nature of crises and emergencies
Individual psychology under crisis and emergency conditions
Collective psychology under crisis and emergency conditions
Evolution and dynamics of crises and emergencies
Crises and emergencies don’t just work 8-hour days
Tasks of leaders before, during, and after a crisis or emergency

Rational Decision-Making in Crises and Emergencies

Instinct, intuition, and reason
Rational decision-making processes
Individual and collective Decision-Making
Psychology & human behaviour, solutions to improve your Decision Making
Delegation through mission-based leadership
Structured hierarchical planning and operations
Leading Teams and Organizations
Roles and responsibilities of leaders in crises and emergencies
Crisis/emergency management organization
Creating effective and efficient teams through rapid teambuilding
Creating effective and efficient interagency cooperation and collaboration
Organizational & team dynamics: morale, cohesion, mood, unity of purpose
Principles of operational command and leadership

Solving the Problem: Managing the Crisis or Emergency

Seeking cause & effect to solve problems, not blame or responsibility
Creating and running a crisis/emergency Command Centre
Elements of risk management: prevention, response, containment & recovery
Principles of business continuity and crisis operations
Information gathering and situational awareness
Operational rhythm, routines, and information management

Ethical Factors in Crisis and Emergency Leadership

Caring for subordinates and their families
The leader's self-care
Responsibilities to authorities, the public and/or victims
Managing and leveraging Social Media
After-action review and lessons learned processes
Preparing for the next crisis or emergency

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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TRAINING COURSE: VUCA Leadership: Managing Crisis and Making Decisions