English Communication skills

Course Code: PERDEV 1011

60 Course Visits

Course Sector:

Interpersonal Skills and Self Development

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Course Dates and Locations

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No.

Date

Days

Location

Fees

Enrollment

06 - 08 Jul 2025

3 Days

El Doha , Qatar

$3,250

06 - 08 Oct 2025

3 Days

Dubai, UAE

$3,250

Introduction

Training course introducion / brief

This training Program is designed to equip participants with the needed English language skills to perform in a variety of business situations. This training program will help participants master English spoken and written communication skills and other extraordinary skills required for the business world today, plus boosting their knowledge and ability to use business English to achieve the required success goals.

Training Methodology

The training program is implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).This program focuses on exercises, case studies, workshops, and individual and group presentations, among other integrated training methodologies.

A detailed report is submitted to each participant and the training department in your organization on the results of the participant's performance and the return on training.

Understand and apply English language skills required at the workplace.
Develop essential business communication skills needed to succeed in business such as making presentations, negotiating, telephoning, participating in meetings, and using English in social situations.
Develop fluency and confidence in using the language of business.
Master using the language by focusing on common problem areas.
Demonstrate best business practices in written communication through writing and responding to e mail correspondence.
Enhance report writing skill
Handle customer complaints effectively.
Master advanced communication skills and techniques such as assertive listening, telephone conversations, handling difficult clients, negotiation, giving and receiving feedbacks.
Conduct effective presentations and speeches internally and externally

Those wanting to discover more about how their behaviour, power and influence can achieve improved personal performance.

These include:

Management Professionals
Team Leaders - prospective, new or experienced
Supervisors

Business-related Vocabulary:

What is business communication?
Challenges of business communication.
“Introduce yourself” and “greeting others” Tips and tricks.
Provide information about jobs and responsibilities “In English”.
Read and understand a company profile.
Give directions and use prepositions of place correctly.
Exchange numerical information.
Understand grammatical structures and their use.
Read and understand more effectively written texts.
Pronounce all the English sounds properly.
Express feelings, ideas and opinions more fluently.
Effectively accept and refuse requests, complain, apologize, give instructions, describe possibilities & personality traits, interpret body language, and report what people say.
Form reported statements and requests.
Adequately use and form passive sentences.
Correctly pronounce linked sounds with /w/ and /y/ and consonant clusters, and properly place stress in two-part words.

Writing for Business:

Internal Correspondences

Memorandum.
Progress Reports.
Feasibility Reports
SWOT Analysis
Note Taking.
Minutes of Meetings.

External Correspondences

Business Letters
Cover Letters.
Sale Letters.
Inquiry Letters.
Complaint Letters.
Emails & Netiquette
Technical Report.
Acknowledgment

External Correspondences-Abstracts (Descriptive & Informative)

Introduction (Subject, Purpose, & scope)
Writing Techniques
Types of Graphs
Conclusion & recommendations
Resumes & CVs
Other Writing Considerations.

Advanced Communication Skills

Telephone and Conversation Skills
Checking & clarifying information
Handling difficult client/customers
Listening to different accents, intonation
Assertive Listening Skills
Building Rapport
Giving and Receiving Feedbacks
Communication Techniques
Negotiation Skills

Advanced Presentation Skills

Introducing a topic effectively
Linking and sequencing ideas
Presentation tools
Concluding: Finishing your presentation with Impact
Responding to questions

Final Activity

Create a presentation for a topic you want to present to your manager or team.
Use presentation tools and communication techniques to convey your message
Other participants will share their feedback on the presentation

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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TRAINING COURSE: English Communication skills