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Course Code: HRM 115
1009 Course Visits
Certificate in Key Performance Indicators (KPIs) IIBA Endorsed
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Dubai, UAE $4,250
02
5 Days
Riyadh, KSA $4,250
Introduction
Training course introducion / brief
The course enables the participant to practice the analysis and
development of all types of KPIs through a series of workshops. The
workshops are team based and use customized case studies that provoke
the thought process for KPI development. In addition, a number of real
world case studies of KPI uses will be discussed and analyzed.
Participants will also be provided with an Excel template for KPI
scorecard development in addition to a KPI system self assessment and
other practical checklists.
Course Objectives
At the end of the training course, participants will be able to
- Design the performance measurement system using acquired knowledge in KPIs, their role, types and uses
- Analyze and develop the most important KPIs relevant to stakeholders and customers
- Analyze and develop the most important KPIs to drive internal quality and productivity
- Effectively manage the KPI measurement process in all phases
- Employ tools to ensure the success of the KPI implementation project
Course Audience
Who is this course for, and can benefit the most
This course is designed for all those who are related to interviewing and selection process.
Course Outline
The course aims and learning outcomes
KPI in nutshell
- Benefits of performance measurement
- The diverse world of KPIs
- Explaining KPIs and their crucial role in managing performance
- Designing a world-class KPI measurement system to guide the right organizational decisions
KPI in nutshell
- Defining effective KPIs to address the needs of all key stakeholders
- Differentiating between types of KPIs and their cause-effect relationships
- The logic model in an organization
- Spotting problems with KPI measurement systems and identifying solutions
critical mission
- Balanced measures: one concept, different frameworks
- 7 steps to determine the most critical KPIs
- Evaluating your existing KPI measurement system for enhancement opportunities
- Using KPIs in different management areas to target performance plans
- Defining financial KPIs to measure outcome-based goals
- Defining customer value and satisfaction KPIs that result from operational excellence
The enablers
- Defining product and service quality KPIs that target optimal industry standards
- The eight dimensions of quality
- Defining process and operational efficiency KPIs that drive internal activities
- Measuring society results that ensure sustainability
- Defining human capital performance and satisfaction KPIs that support a high performance culture
The enablers
- Components of employee satisfaction surveys
- The employee satisfaction index
- The learning and growth measurement framework
- Learning, innovation and growth KPIs
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
International Institute of Business Analysis (IIBA)
IIBA is a professional association leading the global business analysis community to achieve better outcomes through better analysis. With over 30,000 Members and certified professionals, and more than 120 Chapters, 1,200 volunteers, and 500 partners worldwide, IIBA supports the recognition of the profession within organizations, enables networking and community engagement, provides foundational standards and resources, and offers internationally recognized certification programs for career advancement.
Taking IIBA endorsed training programs means that the course is within the standard for the practice of business analysis.
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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