Course Code: IT 167
467 Course Visits
Office 365 Administration and Troubleshooting
Course Sector:
Information Technology
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
30 Jun - 04 Jul 2025
5 Days
Dubai, UAE
$4,250
02
06 - 10 Jul 2025
5 Days
Salalah, Oman
$4,250
03
22 - 26 Sep 2025
5 Days
London, UK
$4,950
04
29 Dec 2025 - 02 Jan 2026
5 Days
Dubai, UAE
$4,250
Introduction
Training course introducion / brief
This training course is designed to provide participants with the concepts of administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.
Course Objectives
At the end of the training course, participants will be able to
  • Gain a comprehensive understanding of the Office 365 services.
  • Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.
  • Administer and troubleshoot directory synchronization and directory objects.
  • Administer and troubleshoot Skype for Business.
  • Administer and troubleshoot SharePoint Online.
  • Administer and troubleshoot Office 365 ProPlus.
  • Administer and troubleshoot compliance and security in Office 365. 
Course Audience
Who is this course for, and can benefit the most
  • Cloud Computing Engineer
  • Computer Network Specialist
  • Computer Support Specialist
  • Database Administrator
  • Information Technology Analyst
  • Information Technology Leadership
  • Information Security Specialist
  • Software/Application Developer
  • Web Developer
  • Technology sales consultant
Course Outline
The course aims and learning outcomes
Module 1: Office 365 services overview
  • Module 2: Office 365 administration, tools, and techniques
  • Module 3: Administering and troubleshooting directory synchronization and directory objects 
 Module 4: Administering and troubleshooting Microsoft Exchange Online
  • Module 5: Administering and troubleshooting Skype for Business
  • Module 6: Administering and troubleshooting SharePoint Online 
Module 7: Planning and deploying Office 365 ProPlus
  • Module 8: Administering and troubleshooting compliance and security in Office 365 
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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