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Course Code: HRM 1015
23 Course Visits
Achieving Administrative Excellence
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
3 Days
Abu Dhabi, UAE $3,250
02
3 Days
Los Angeles , USA $4,950
03
3 Days
Online, Virtual $1,550
Introduction
Training course introducion / brief
Achieving administrative excellence involves more than checking tasks off in the to-do list. It requires administrative professionals to have good critical thinking, problem-solving and communication skills to manage an ever-expanding workload of differing priorities. To achieve excellence, one must possess an executive perspective to ensure the right things are being done and right choices are being selected.
This training course is designed to provide participants with the relative skills and competencies one must improve in order to achieve excellence in administrative tasks and become a better administrative partner in the organization.
Course Objectives
At the end of the training course, participants will be able to
- Develop competencies that can contribute to achieving individual and business objectives
- Make better administrative decisions from an organizational and management perspective
- Have an appreciation of other people's needs, perspectives and objectives and how they may support the achievements of others
- Easily cope with and manage pressure, tensions and demands in the workplace
- Effectively communicate ideas for administrative improvements with fluency
- Apply more creative solutions to administrative problems and opportunities
Course Audience
Who is this course for, and can benefit the most
coming soon
Course Outline
The course aims and learning outcomes
IMPROVE YOUR EFFECTIVENESS AT WORK: BETTER READING AND NOTE-MAKING
- Your Brain Skills
- How to be a 'Successful' Reader
- How Mastering Note-making Skills Can Help Your Career
- Mind-mapping as a Note-making, Planning, Thinking and Memory Tool
- Mind-mapping Software
KEY COMPETENCIES AND SKILLS
- Thinking and Working in Teams
- How We Learn – and What We Need to Do to Avoid Forgetting
- Tips for Handling Information Overload at Work
COMMUNICATION FLUENCY
- Developing your critical listening skills
- Holding more effective dialogues with leadership at all levels
- Collaborating with remote team members
- Understanding Assertive Communication
- Dealing with Conflict and Aggression
- Listening Skills
- Questioning skills
- Body Language and its Importance in Building Effective Relationships
COMPETENCIES AND TIME MANAGEMENT
- Assessing Prior Skills and Knowledge
- Competencies Required for Excellence as An Office Professional
- Perceptions, Attitudes and Beliefs – How they affect Performance?
- Learning Styles / Thinking Styles – Your Strengths and Weaknesses
- Time Management Skills
RESULTS-ORIENTED TIME MANAGEMENT STRATEGIES
- Identifying and Dealing with Time-wasters
- Handling Interruptions (how to protect your productive time)
- Planning (what you have to do)
- Prioritisation (what you must do first)
- Save Time When Planning a Presentation
ORGANISING AND PLANNING
- Goal Setting
- Setting SMART Objectives
- Planning
- Mind Mapping
- Problem Solving and Decision Making
- Managing Meetings
TEAM WORKING
- Conflict Management and Resolution
- Dealing with Difficult People
- Managing Upwards
- Workplace Stress Management
- Working Effectively as Part of a Team
BETTER WORKING WITH OTHER PEOPLE
- Barriers to Effective Communications
- Strategies for Improving Communications with “Difficult” People
- The Powerful Influence of ‘Body Language’: Speaking without Words
- Giving and Receiving Feedback: The Risks and the Benefits
- Getting Your Point Across: Know What to Say and When to Say It
MANAGING PERFORMANCE PROACTIVELY
- Identifying root causes and underlying issues from an organizational perspective
- Presenting updates and solutions confidently to others at all levels
- Building on the strengths of inter-generational team members
CREATIVE SOLUTIONS
- Applying critical thinking tools for improved problem/opportunity analysis and decision making
- Using mind-mapping and force field analysis to uncover and explore creative solutions
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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