Main MenuMain Menu
Course Code: TQM 1035
41 Course Visits
Performance Excellence: Setting and Optimizing Functional KPIs for Business Success
Course Sector:
Quality Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Riyadh, KSA $4,250
02
5 Days
Geneva, Switzerland $5,950
03
5 Days
Dubai, UAE $4,250
04
5 Days
Al Khobar, KSA $4,250
05
5 Days
Online, Virtual $2,150
Introduction
Training course introducion / brief
This training program is designed to equip managers with the necessary tools, techniques, and knowledge to define, implement, and monitor KPIs that are aligned with their organization's strategic objectives.
Participants will learn how to set KPIs for different functions and departments, track performance, and improve overall business outcomes.
Course Objectives
At the end of the training course, participants will be able to
- Understand the importance of KPIs in corporate performance management.
- Develop functional and operational KPIs that align with the organization's strategic goals.
- Set SMART KPIs for various business departments.
- Utilize data-driven methods to track performance and optimize KPIs.
- Implement KPI dashboards for real-time monitoring of performance.
- Communicate KPI results effectively to stakeholders and leadership.
Course Audience
Who is this course for, and can benefit the most
coming soon
Course Outline
The course aims and learning outcomes
Introduction to Corporate Performance Management (CPM)
- Definition of CPM and the role of KPIs in performance management
- Key components of a performance management system
- Strategic alignment of KPIs with business goals
- Types of KPIs: Lead vs. Lag indicators
- Overview of the training program and its objectives
Understanding the Role of KPIs in Corporate Performance
- How KPIs support decision-making and drive business results
- The relationship between strategy, performance, and KPIs
- Common challenges in KPI development and tracking
- Activity: Analyze a case study of a successful company’s KPIs
Defining and Categorizing Functional KPIs
- Identifying key business functions (Sales, HR, Operations, Marketing, etc.)
- Defining operational vs. strategic KPIs for different functions
- Introduction to KPI categories: Financial, Customer, Internal Processes, and Learning & Growth
- Workshop: Break into groups and define KPIs for a specific functional area.
The SMART Framework for Setting KPIs
- Explanation of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) criteria
- How to apply SMART goals to operational and functional KPIs
- Common pitfalls to avoid when setting KPIs
- Activity: Practice setting SMART KPIs for different business departments
Identifying and Selecting the Right KPIs for Functional Areas
- How to align KPIs with the specific goals of each department
- Criteria for selecting KPIs (relevance, impact, simplicity)
- How to prioritize KPIs across multiple business functions
- Workshop: Group exercise to select KPIs for different functional departments
Data-Driven KPI Development and Measurement
- Importance of data in setting and tracking KPIs
- Types of data: Quantitative vs. Qualitative
- Data collection techniques and tools for KPI measurement
- Activity: Review data sources and metrics for developing KPIs in different business functions
Designing Performance Monitoring Systems
- Tools for monitoring performance (Excel, BI tools, custom dashboards)
- Setting up automated performance tracking systems
- Best practices for ongoing performance monitoring
- Workshop: Design a KPI tracking system for a department using a dashboard tool
Building a Corporate Performance Dashboard
- What to include in a performance dashboard (metrics, benchmarks, targets)
- How to design an intuitive, interactive dashboard
- Integrating real-time data into dashboards
- Workshop: Hands-on creation of a corporate performance dashboard using tools like Power BI or Tableau
Reporting and Communicating KPI Results
- Structuring KPI reports for different audiences (executives, department heads, employees)
- Communicating performance trends and actionable insights
- Activity: Practice presenting KPI results to a leadership team using a mock report
Continuous Improvement of KPIs and Performance Management
- Reviewing and revising KPIs based on performance outcomes
- How to pivot and adapt KPIs in response to changing business environments
- Creating a culture of continuous improvement using KPIs
- Practical application.
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
Quick Links
Our sister companies in Egypt and United Arab Emirates
MOST TRENDING
And Recommended Training Courses
trending
OSHA: Occupational Safety and Health Administration Standards
Date: Apr 13, 2025
Location:Riyadh, KSA
trending
The Business Analyst (PBA) - PMI Certified
Date: Dec 15, 2025
Location:Dubai, UAE
trending
Practical Negotiation Skills for Contract Management
Date: Nov 10, 2024
Location:Jeddah, KSA
We believe in progress for everyone.
We helped more than 10.000 clients over 20 countries on 4 continents in boosting their knowledge, skills and careers.
Boost Training And Consulting © All Copyrights Reserved 2025