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Course Code: HRM 110
2518 Course Visits
Employee Relations: Motivations and Disciplines
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Online, Virtual $2,150
02
5 Days
Rome, Italy $4,950
03
5 Days
Dubai, UAE $4,250
Introduction
Training course introducion / brief
In today’s fast-paced and diverse work environments, effective employee relations are essential for organizational stability, productivity, and growth. Managing employee motivation, addressing concerns and grievances, and applying disciplinary actions fairly are critical components of a healthy and compliant workplace culture.
This comprehensive training program equips participants with the knowledge and tools required to foster a positive employee relations climate. It combines theoretical frameworks with practical application, offering real-world insights into motivating teams, resolving conflicts, and enforcing workplace discipline aligned with labour laws and organizational values.
Participants will engage in interactive case studies, role-plays, and group exercises to apply what they learn in a practical, results-oriented way.
Course Objectives
At the end of the training course, participants will be able to
- Understand the strategic role of employee relations in organizational success.
- Apply practical techniques to foster employee motivation and morale.
- Establish clear, fair, and legally compliant disciplinary procedures.
- Manage workplace grievances and complaints effectively and proactively.
- Strengthen trust, communication, and collaboration between management and staff.
Course Audience
Who is this course for, and can benefit the most
- HR professionals and employee relations officers
- Line managers, supervisors, and team leaders
- Senior HR and administrative staff
- Anyone responsible for managing people, performance, or workplace issues
Course Outline
The course aims and learning outcomes
Introduction to Employee Relations and Workplace Culture
- Defining employee relations and its importance in the modern workplace
- Core elements of a positive workplace culture
- Trust, respect, and fairness as drivers of engagement
- Roles and responsibilities of HR, managers, and leadership
- Employee relations policies: scope and integration with HR strategy
- Case discussion: Symptoms of poor employee relations
Employee Motivation and Engagement
- Theories of motivation: Maslow, Herzberg, and beyond
- Intrinsic vs. extrinsic motivation: practical application
- Non-monetary rewards and recognition strategies
- Linking motivation to performance and retention
- Designing motivation strategies aligned with team dynamics
- Group activity: Building a motivation action plan
Managing Grievances and Employee Complaints
- What is a grievance? Types and early warning signs
- Common sources of employee dissatisfaction
- Stages of a grievance procedure
- Listening skills, empathy, and neutrality
- Developing a structured complaint handling process
- Case studies: Handling sensitive and high-risk complaints
Workplace Discipline: Policies and Best Practices
- The purpose and principles of disciplinary action
- Legal considerations and compliance with labor laws
- Progressive discipline process: verbal, written, final warning, termination
- Conducting fair and respectful disciplinary meetings
- Documenting disciplinary actions
- Role play: Disciplinary discussion and resolution
Integrating Employee Relations into Organizational Excellence
- Linking employee relations to performance management
- Leadership’s role in shaping employee experience
- Preventing conflict through proactive relationship building
- Measuring success in employee relations: KPIs and feedback tools
- Final group exercise: Designing an Employee Relations Action Plan
- Closing discussion and course evaluation
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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