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Course Code: HRM 3116
16 Course Visits
Certified KPI Professional (Live Online)
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Online, Virtual $1,500
02
5 Days
Online, Virtual $1,500
Introduction
Training course introducion / brief
KPI selection
KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected and centralized in performance reports. This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the business environment.
Course Objectives
At the end of the training course, participants will be able to
- Differentiate between objectives, KPIs, and initiatives
- Identify KPI selection in different contexts
- Apply best practice techniques to KPI selection
- Document KPIs in a standardized template
- Learn when and how to use benchmarking in target setting
- Optimize the KPI activation and data gathering process.
Course Audience
Who is this course for, and can benefit the most
- Professionals interested in measuring performance
- Top/middle/lower management professionals
- Executives or operational managers
- Performance measurement experts
Course Outline
The course aims and learning outcomes
The World of KPIs
- Challenges in performance measurement
- The value added by KPIs ›Main roles of Business Performance Management systems
- Integrating tools into a Performance Mangement System
- Performance tools overview
- KPIs Management Framework concept map
- Governance
- KPIs skills architecture
Understanding KPIs:
- KPI related terminology
- SMART objectives decomposed
- KPI lifecycle
KPI Typology:
- Leading vs lagging KPIs
- Qualitative vs quantitative KPIs
- Efficiency vs effectiveness KPIs
KPI Taxonomy:
- Interdisciplinary systemic worldview
- KPI use case scenarios
- KPI DNA map
KPI Selection:
- KPI selection for org. scorecard
- KPI selection sources
- KPI selection techniques
KPIs in Context:
- KPI selection for industry
- KPIs cascaded to functional area
KPI Documentation:
- KPI documentation form functions
- KPI documentation form design
- KPI documentation process
- Organizational KPI libraries development
- Weights and Indexes
Working with targets:
- KPI documentation processes
- Targets in practice
- Challenges in working with targets
- Negative behaviors when setting targets
Data Gathering:
- Data quality dimensions
- KPI reporting data sources
- KPI activation tools
- KPI activation techniques
- Guidelines to improving communication with data custodians
- Community of Practice
Data Visualization:
- Guidelines to design efficient templates
- Usability in terms of visual design
- Scorecard and dashboard examples
- Best practices in scorecard design
- Best practices in dashboard design
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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