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Course Code: HRM 3118
20 Course Visits
KPI Institute Certified Performance Management Professional (Physical)
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
3 Days
Kuala Lumpur,Malaysia $1,900
02
3 Days
Riyadh, KSA $2,900
03
3 Days
Dubai, UAE $2,900
Introduction
Training course introducion / brief
The course approaches performance management as a process that arches over internal measurement practices to effectively meet organizational objectives. The course is also about managers. It clarifies the role of managers in successfully delivering the organization’s strategy while providing them with the right skillset and toolset to do so. The course summits with a highly interactive and applicative session in which participants learn how to manage and improve organizational results. As part of this process participants are involved with rooting out operational issues based on underperforming KPIs, performing cause and effect analysis, managing/cascading initiatives and designing an overall action plan for organizational improvement.
Course Objectives
At the end of the training course, participants will be able to
- Build key competencies within Performance Management Office
- Develop a Performance Management System Evaluation Scorecard
- Identify the main problems associated with under-performing KPIs
- Learn how to use the right tools for effective problem solving
- Develop an action plan for the overall improvement of the reporting process in the organization
Course Audience
Who is this course for, and can benefit the most
Individuals interested in performance management:
Entrepreneurs, analysts, and professionals from different fields, interested in performance management, will acquire the knowledge needed to better understand performance management. The ability to network extensively and the possibility of sharing knowledge and personal experiences make this course a unique learning experience that facilitates the acquisition and assimilation of performance management skills.
Top/middle/lower management professionals:
Individuals from top/middle/lower management and their respective organizations, regardless of their field of expertise, will be glad to discover that the “Certified Performance Management Professional” course provides the pillars, tools, and resources required for the effective implementation of a Performance Management System within their organizations.
Performance management experts:
Professionals who occupy positions such as Strategy Managers, Performance Manager or Performance Architects, who already use certain practices within their organizations or have already implemented certain processes and tools, now have the opportunity to check whether their business activity lives up to the standards and thus, to identify improvement opportunities.
Course Outline
The course aims and learning outcomes
Introduction to Performance Management:
- Key Performance Management Concepts
- Evolution of Performance Management
- Performance Management Frameworks
- Performance Management System Architecture
Trends Shaping Performance Management Practices:
- Digital Transformation
- Stakeholder Capitalism
- ESG & Sustainability
- Agility
- Resilience
Performance Management System Governance:
- State of Performance Management Systems Worldwide
- Benefits of Having a Performance Management Office in the Organization
- Integration Performance Management Processes with Key Organizational Processes
- Best Practice Profile of the Performance Management Function
- Performance Management Implementation Business Case
The Performance Management Process:
- Main Features of the Performance Management Process
- Performance Management System Governance Models
- Performance Reporting Requirements
- Management Reporting Structure
- Data Quality and Audit
Performance Management Tools:
- Desired State of Evolution
- Strategy Map
- Performance Scorecard
- Performance Dashboard
- Performance Management System Integration
Performance Enablers:
- Leadership and Communication
- People
- Organizational Environment
- Innovation
- Technology
Learning and Improvement:
- Framework for Continuous Improvement
- Performance Management System Optimization
- Improving Performance Results
- Learning and Improvement Techniques
Corporate Performance Management:
- Performance Management System Evaluation
- Departmental Scorecard
- Development Process Map
- Departmental Scorecard
- Development RASCI MAtrix
- Performance Management Tools and Initiatives
- Data Gathering and Reporting
Departmental Performance Management:
- Underperforming KPIs and associated problems
- Cause and Effect Analysis
- Drafting Improvement Initiatives
- Cascading Initiatives
- Key Initiative Performance Indicators
- Action Plan for Improvement
Individual Performance Management:
- Agile Employee Performance Management
- Continuous Employee Performance Management Cycle
- Meetings and Check In Discussions
- Performance Matrix Analytics
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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