Course Code: HRM 3120
16 Course Visits
KPI Institute Certified Employee Performance Management (Physical)
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
18 - 20 Nov 2025
3 Days
Kuala Lumpur,Malaysia
$1,900
Introduction
Training course introducion / brief

This course will clarify key, specific, detailed concepts and will provide practical tools and techniques for implementing, improving or maintaining the company’s employee performance management system. Attendees will gain exposure to best practices in the field of performance management and will learn how to establish and use criteria for evaluating performance.

Course Objectives
At the end of the training course, participants will be able to
  • Identify the fundamentals of the performance management framework
  • Learn how to track the employee performance during each phase of performance management cycle
  • Apply key tools to measure employees’ results in a fair and objective manner
  • Learn how to conduct efficient performance appraisals
  • Gain the knowledge of developing a Performance Management System business case
Course Audience
Who is this course for, and can benefit the most

People interested in employee performance management:

Entrepreneurs, analysts and professionals from any field, interested in employee performance management, will acquire the knowledge needed to understand the aspects that influence employee engagement and productivity and will access different methods that could help them improve.

Management representatives:

Representatives of top/middle/line management and their respective organizations, regardless of their field of expertise, interested in measuring and evaluating employee performance, will be glad to discover a structured approach to the implementation of an employee performance management system, as well as best practices in the field.

HR professionals:

This course offers HR professionals, such as HR Consultants, HR Managers or HR Associates, the opportunity to have exposure to a rigorous approach to individual performance management and evaluation, through the implementation of an integrated employee performance measurement system based on KPIs, behaviors and competencies. Starting from the processes and tools already used in their organizations, after completing this course participants can return to their organizations with a more coherent perspective on how an employee performance management system should work.

Course Outline
The course aims and learning outcomes

Employee Performance Management context:

  • Benefits of implementing an Employee Performance Management System
  • Prerequisites of an Employee Performance Management System
  • Governance for the Employee Performance Management
  • Impact areas of an Employee Performance Management System
  • Performance Management Cycle

 

Employee Performance Management Architecture:

  • The link between business strategic objectives and day-to-day actions
  • Tools and processes involved in employee performance management
  • Visibility and accountability through employee performance management

 

Employee performance management implementation project:

  • Importance of a business case for an implementation project
  • Elements of a business case
  • Clarify organizational context
  • Design the system implementation project plan
  • Define the tools and templates to be used
  • Training sessions for management and employees
  • Launch and utilize the system
  • Monitoring and review implementation process

Establish performance criteria:

  • Cascading objectives and KPIs from organizational to departmental and individual level
  • Defining and selecting competencies
  • Defining and setting behaviors

Evaluating employee performance:

  • Employee Performance Evaluation Form
  • Evaluating KPI results
  • Assessing competencies and behaviors
  • Rating overall performance

Employee Performance Management Cycle:

  • Employee performance planning
  • Mid-year performance review objectives
  • Point of contact and support for employees
  • Annual performance review

Employee performance appraisal meeting:

  • Preparation for the appraisal meeting
  • Feedback techniques
  • Active listening
  • Performance conversations

Talent Management:

  • Linking performance evaluation to talent management
  • Employee performance plans
  • Career path, development plan
  • Compensation and benefits 

Review and Q&A:

  • Course review
  • Q&A
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
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Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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