TRAINING COURSE: Certified Staffing Professional (CSP)

Advanced Sourcing and Candidate Acquisition Techniques

• Strategic sourcing channels: job boards, social media, professional networks, referrals.
• Talent mapping and proactive sourcing for hard-to-fill roles.
• Building diversity, equity, and inclusion (DEI) into sourcing strategies.
• Passive candidate engagement and recruitment marketing fundamentals.
• Screening methods: Pre-screening questionnaires, behavioural assessments, technical evaluations.

Talent Assessment, Selection, and Onboarding Excellence

• Designing and implementing structured interviewing frameworks.
• Behavioural and competency-based interviewing techniques.
• Legal and ethical considerations in candidate assessment.
• Best practices in reference checks, background screening, and offer management.
• Aligning onboarding processes to accelerate new hire productivity and retention.

Internal Stakeholder Collaboration and Workforce Alignment

• Building effective partnerships with department heads and business leaders.
• Aligning staffing strategies with workforce plans and organizational priorities.
• Facilitating intake meetings to clarify job roles, success profiles, and hiring needs.
• Advising internal stakeholders on talent availability, labour market insights, and hiring timelines.
• Strengthening communication and coordination across HR, L&D, and business units to ensure consistent candidate experience.

Staffing Compliance, Continuous Improvement, and Future Trends

• Navigating employment law essentials: non-discrimination, data privacy, contracts.
• Ethical staffing practices and maintaining recruiter integrity.
• Measuring staffing effectiveness: dashboards, reports, and analytics.
• Leveraging technology: ATS (Applicant Tracking Systems), AI tools, and CRM platforms.
• Preparing for the future of staffing: remote work, gig economy, and AI-driven sourcing.