Course Code: PSCO 3279
7 Course Visits
Operational Excellence in Facilities Management
Course Sector:
Procurement & Supply Chain Operations
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
06 - 10 Jul 2025
5 Days
Riyadh, KSA
$4,250
02
29 Sep - 03 Oct 2025
5 Days
Dubai, UAE
$4,250
03
01 - 05 Dec 2025
5 Days
Online, Virtual
$2,150
Introduction
Training course introducion / brief

This course provides a comprehensive exploration of operational excellence in facilities management, focusing on optimizing performance, sustainability, and stakeholder satisfaction. It integrates advanced technologies, data-driven decision-making, and sustainable practices to equip professionals with the tools needed to achieve long-term resilience and competitive advantage.

Course Objectives
At the end of the training course, participants will be able to

  • Understand the principles and strategic importance of operational excellence in facilities management.
  • Apply advanced technologies (IoT, AI, digital twins, edge computing) to optimize facility operations.
  • Implement sustainable practices aligned with global standards such as LEED and ISO certifications.
  • Utilize industry benchmarks and performance metrics to drive continuous improvement.
  • Navigate emerging trends and technologies transforming the facilities management landscape.
  • Address challenges related to cybersecurity, workforce readiness, and regulatory compliance.

Course Audience
Who is this course for, and can benefit the most
  • Facilities Managers & Engineers
  • Real Estate & Asset Managers
  • Sustainability Officers / ESG Managers
  • IT & Technical Operations Staff
  • Professionals Seeking Career Growth
  • FM Consultants & Service Providers
  • Corporate Executives & Decision Makers
  • Government & Policy Makers
Course Outline
The course aims and learning outcomes
Module 1: Introduction to Operational Excellence
  • Definition and strategic framework
  • Role of facilities management in achieving ESG goals
  • Key drivers: Efficiency, sustainability, and stakeholder satisfaction
  • Technological advancements shaping the future of FM
Module 2: Streamlining Facility Operations
  • Integration of IoT, AI, and predictive maintenance
  • Single-pair Ethernet (SPE) and edge computing applications
  • Augmented Reality (AR) for maintenance and repair optimization
  • Case Study: Moscow Trade Center’s AR implementation
  • Cybersecurity considerations and workforce adaptation strategies

Module 3: Building Systems Management
  • Digital Twins and real-time monitoring
  • Smart building technologies (IoT, AI, and data analytics)
  • Regulatory frameworks (e.g., EPBD, LEED v5)
  • Energy efficiency and occupant comfort optimization
  • Challenges and scalable solutions for SMEs
Module 4: Sustainability Practices
  • Sustainable technologies: LED retrofits, renewable energy integration, HVAC optimization
  • Global sustainability certifications (LEED, ISO, etc.)
  • Financial benefits of green buildings
  • Tools for tracking sustainability goals (dashboards, digital twins)
  • Case Studies: CLS Facility Services’ LED retrofit programs
Module 5: Industry Benchmarks and Performance Metrics
  • Importance of benchmarking for continuous improvement
  • Repair and Maintenance (R&M) spending analysis
  • AI and automation in equipment lifecycle assessments
  • Regional variations in performance standards (North America vs. Asia-Pacific)
  • Capital expenditure strategies aligned with industry benchmarks
Module 6: Emerging Technologies Transforming Facilities Management
  • Modular data centers and autonomous operation
  • AI-driven Building Management Systems (BMS)
  • IoT-enabled predictive maintenance for HVAC systems
  • Augmented Reality (AR) for maintenance staff training
  • Workforce readiness and cybersecurity challenges
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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