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Course Code: PMCM 3901
9 Course Visits
Stakeholder Engagement & Influence
Course Sector:
Project & Contract Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Dubai, UAE $4,250
02
5 Days
Online, Virtual $2,150
03
5 Days
Riyadh, KSA $4,250
Introduction
Training course introducion / brief
Projects, initiatives, and strategic decisions rely heavily on the support, alignment, and collaboration of various stakeholders both internal and external, Success is rarely achieved in isolation.
This course provides a strategic and practical approach to stakeholder engagement and influence , equipping professionals with the tools and mindset needed to build strong relationships, manage expectations, and drive consensus across diverse groups.
Participants will learn how to identify key stakeholders, understand their motivations and interests, and develop tailored communication and influence strategies that foster collaboration, reduce resistance, and ensure successful outcomes.
Through real-world examples, interactive exercises, and proven frameworks, this course empowers individuals to become more effective leaders, negotiators, and influencers no matter their level or role within an organization.
Course Objectives
At the end of the training course, participants will be able to
- Identify and analyze stakeholders based on influence and interest.
- Develop customized engagement strategies for different stakeholder types.
- Build trust, credibility, and long-term partnerships.
- Communicate effectively to align goals and manage expectations.
- Apply influence techniques without formal authority.
- Navigate conflicts and resistance through collaborative approaches.
- Maintain ongoing stakeholder relationships to support project and organizational success.
Course Audience
Who is this course for, and can benefit the most
- Project managers
- Team leaders and supervisors
- Procurement and supply chain professionals
- Communications and public relations officers
- Change management specialists
- Anyone involved in cross-functional collaboration or decision-making
Course Outline
The course aims and learning outcomes
Understanding Stakeholders – The Foundation of Engagement
- What is a stakeholder?
- Types of stakeholders: internal vs. external
- The impact of stakeholder dynamics on project success
- Common challenges in managing stakeholder expectations
- The role of emotional intelligence in stakeholder relationships
Identifying and Mapping Stakeholders
- Stakeholder identification techniques
- Power-interest grid and other mapping models
- Assessing stakeholder influence, needs, and concerns
- Prioritizing stakeholders for effective engagement
- Case study: Stakeholder mapping in action
Developing a Stakeholder Engagement Strategy
- Setting clear engagement objectives
- Creating stakeholder personas and profiles
- Choosing the right engagement methods (meetings, surveys, workshops, etc.)
- Planning for frequency, tone, and channels of communication
- Aligning engagement strategy with project lifecycle
Building Relationships and Managing Expectations
- Active listening and empathy in stakeholder conversations
- Setting realistic expectations and boundaries
- Techniques for gaining buy-in and commitment
- Managing difficult stakeholders and resistance
- Building long-term trust and credibility
- Crafting compelling messages tailored to stakeholder priorities
- Verbal and non-verbal communication techniques
- Storytelling as a tool for persuasion and alignment
- Written communication: reports, emails, and updates that engage
- Adapting your style to different audiences
Influencing Without Authority
- Understanding sources of personal power and influence
- Persuasion techniques and negotiation basics
- Using social proof, reciprocity, and commitment
- Coalition-building and leveraging networks
- Ethical considerations in influencing behavior
- Recognizing signs of conflict early
- Approaches to conflict: competing, collaborating, compromising
- Interest-based negotiation techniques
- Facilitating stakeholder discussions and decision-making
- Turning conflict into collaboration opportunities
Sustaining Engagement and Measuring Success
- Monitoring and adapting stakeholder engagement over time
- Gathering feedback and measuring satisfaction
- Adjusting strategies based on changing needs
- Celebrating success and maintaining goodwill
- Tools for tracking and reporting stakeholder engagement
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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