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Course Code: MGLD 3543
6 Course Visits
From Team Member to Team Leader: Essential Skills for New Supervisors
Course Sector:
Management and Leadership
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
3 Days
Dubai, UAE $3,250
02
3 Days
Dubai, UAE $3,250
Introduction
Training course introducion / brief
Stepping into a supervisory role is one of the most significant transitions in a professional’s career. The shift from team member to team leader brings new responsibilities, expectations, and challenges—ranging from managing former peers to building credibility, driving team performance, and balancing personal productivity with leadership demands.
This practical 3-day training program is designed specifically for newly promoted supervisors and first-time managers who need to develop strong foundational leadership skills quickly. Through a combination of interactive workshops, self-reflection, real-life scenarios, and coaching exercises, participants will gain the tools and confidence needed to lead effectively from day one.
The program covers critical areas such as leadership mindset, coaching and development, time management, effective communication, delegation, and team accountability. It also addresses the psychological and relational aspects of moving into a leadership role, ensuring that participants leave with a solid understanding of what it takes to succeed as a new supervisor in today’s dynamic workplace.
Course Objectives
At the end of the training course, participants will be able to
- Understand the key responsibilities and mindset shifts required when transitioning from individual contributor to supervisor.
- Build early credibility and trust with team members, including former peers.
- Identify their leadership style and adapt it to different situations and team members.
- Apply coaching techniques to guide, motivate, and develop team performance.
- Deliver clear, constructive feedback and navigate challenging conversations with confidence.
- Manage their time effectively and establish personal productivity systems.
- Prioritize and delegate tasks strategically to maximize team efficiency.
- Foster a culture of ownership, accountability, and positive performance.
- Communicate with clarity and influence across team levels.
- Handle early leadership challenges with practical tools and emotional intelligence.
Course Audience
Who is this course for, and can benefit the most
- Employees recently promoted to a supervisory or first-line management role
- Team leaders or shift leaders managing small teams or units
- Individuals preparing for a transition from technical or operational roles into leadership
- Supervisors in production, operations, administration, or service environments
- Organizations looking to fast-track new leaders for success through practical leadership development
Course Outline
The course aims and learning outcomes
Foundations of Leadership and the New Manager Mindset
- Understanding the Shift to Leadership
- Moving from peer to supervisor: mindset and identity shift
- Key responsibilities and expectations of a supervisor
- Leadership vs. management: when to direct, when to guide
- Leadership styles and choosing the right one for your team
Building Authority and Earning Trust
- The foundation of leadership credibility
- Gaining respect as a new leader
- Leading former peers – do’s and don’ts
- Managing first impressions and handling early resistance
Coaching, Communication, and Team Engagement
- Coaching and Developing Others
- The leader as a coach: when and how to coach
- Coaching models (e.g., GROW) and real-time feedback
- Conducting one-on-one check-ins and development conversations
- Recognizing and nurturing individual strengths
Effective Communication as a Supervisor
- Communication styles and how to adapt
- Giving constructive feedback with confidence
- Active listening, questioning, and clarifying
- Navigating difficult conversations and reducing team tension
Time Management, Delegation, and Accountability
- Managing Time and Priorities
- Managing your time vs. managing team time
- Setting priorities and avoiding common time traps
- Planning daily, weekly, and monthly workflows
- Tools for time blocking, task tracking, and progress visibility
Delegation and Building Accountability
- The delegation cycle: what, when, and how to delegate
- Balancing oversight and autonomy
- Setting performance expectations and follow-up
- Promoting a culture of ownership and accountability
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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