Course Code: TQM 35111
6 Course Visits
PECB Certified Lead Operational Resilience Manager
Course Sector:
Quality Management
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
29 Jun - 03 Jul 2025
5 Days
El Doha , Qatar
$4,250
02
18 - 22 Aug 2025
5 Days
Barcelona, Spain
$4,950
03
01 - 05 Dec 2025
5 Days
Dubai, UAE
$4,250
Introduction
Training course introducion / brief

As organizations face increasingly complex and interconnected risks, such as cyber threats, natural disasters, evolving regulatory landscapes, and geopolitical tensions, a structured and holistic approach to operational resilience has become essential. This training course is built around the assumption that disruptions to business operations are inevitable; therefore, it aims to equip you with the knowledge and skills necessary to help organizations define an operational resilience strategy, conduct business impact analyses and risk assessments, and implement the necessary operational control measures to prepare for, respond to, and learn from disruptions.
 

Furthermore, attending this training course demonstrates your dedication to professional growth and sets you on a path to becoming a leader in the dynamic and ever-changing field of operational resilience. After completing the training course and passing the exam, you can apply for the "PECB Certified Lead Operational Resilience Manager" certification.

Course Objectives
At the end of the training course, participants will be able to
  • Explain the fundamental concepts and principles related to operational resilience
  • Identify critical business functions, map the interdependencies within an organization, and set impact tolerance
  • Conduct business impact analysis, assess risks, and manage resources effectively
  • Plan and implement changes in organizational processes and strategies to integrate best practices into operational resilience framework
  • Conduct comprehensive resilience testing and assessment, performance measurements, and continually improve operational resilience
Course Audience
Who is this course for, and can benefit the most
  • Managers and other functions responsible for steering organizations to prepare for, respond to, and recover from operational disruptions
  • Consultants seeking to help organizations improve their operational resilience
  • Individuals responsible for promoting operational resilience within an organization
  • Individuals seeking to gain knowledge of the main approaches to operational resilience management
  • Business continuity managers and risk managers
Course Outline
The course aims and learning outcomes

The foundations of operational resilience:

  • Training course objectives and structure
  • Fundamental concepts of operational resilience
  • Regulatory and standards framework
  • Identification of critical business services and impact tolerances

Planning operational resilience management framework:

  • Resilience governance
  • Business impact analysis
  • Risk assessment
  • Resource planning and allocation

Establishing operational resilience management practices:

  • Business resilience
  • Digital and cyber resilience
  • Third-party resilience
  • Resilience organizational culture

Testing and improving operational resilience:

  • Operational resilience scenario testing
  • Operational resilience self-assessment Monitoring and measurement
  • Continual improvement and lessons learnt
  • Closing of the training course
Certification Exam
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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