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Course Code: MGLD 4559
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CMI Certified Change Management
Course Sector:
Management and Leadership
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
3 Days
London, UK $4,520
02
3 Days
Abu Dhabi, UAE $3,820
Introduction
Training course introducion / brief
Organizations today face constant shifts technology, customer demands, regulations, and market dynamics. Change management provides a structured approach to help individuals, teams, and organizations transition from a current state to a desired future state with minimal disruption and maximum engagement.
Without effective change management:
- Employees resist or misunderstand change
- Projects fail to meet objectives or ROI
- Productivity drops and morale suffers
- Valuable talent may leave the organization
With effective change management:
- People feel informed, involved, and supported
- Adoption of new systems or processes improves
- Leaders can align teams faster and smoother
- Organizations stay agile, competitive, and resilient
In short, change management bridges the gap between strategy and execution by focusing on people, not just processes.This interactive 3-day training program equips professionals with practical tools and frameworks to understand, lead, and adapt to organizational change.Participants will explore key models such as VUCA, the Kübler-Ross Curve, Kotter’s 8 Steps, and the ADKAR model. The course blends engaging activities, simulations (like the Change Tower game), self-assessments, and real-world case studies to develop both personal and organizational change readiness.
Course Objectives
At the end of the training course, participants will be able to
- Recognize the drivers of change in modern business environments and articulate why change is essential, especially in volatile, uncertain, complex, and ambiguous (VUCA) contexts.
- Identify common emotional and behavioral responses to change using the Kübler-Ross model and reflect on their own reactions during past change experiences.
- Apply the Kotter 8-Step Model to plan and evaluate organizational change efforts, identifying key phases and practical actions for each step.
- Analyze root causes of resistance to change and explore constructive techniques to address resistance at both individual and team levels.
- Evaluate roles and responsibilities in change initiatives, including leadership roles, change agents, and frontline influencers.
- Assess change readiness and capabilities through self-evaluation tools and peer feedback to identify personal development areas.
- Understand and apply the ADKAR model to real-life organizational change cases, crafting deliverables that drive awareness, desire, knowledge, ability, and reinforcement.
- Design a personalized action plan using the "Start, Stop, Continue" method to implement insights and behaviors learned during the training.
- Collaborate effectively in group discussions and activities, leveraging diverse perspectives to co-create solutions to change-related challenges.
Course Audience
Who is this course for, and can benefit the most
- First-line and mid-level managers
- Team leaders and project coordinators
- HR professionals.
Course Outline
The course aims and learning outcomes
Understanding Change:
- Icebreaker & recap
- Introduction to change: VUCA, emotional reactions (Kübler-Ross), personal vs. organizational change
- Interactive simulation: Change Tower (Jenga)
- Group discussion: Resistance to change
- Self-assessment: Change readiness
Leading Change
- Recap quiz & energizer game
- Deep dive: Kotter’s 8 Steps for Change
- Group work: Applying Kotter model to real examples
- Roles in change: Leadership, influencers, enablers
- Case study: Why change failsTeam reflection and recap quiz
Applying Change Models
- Warm-up and review
- ADKAR in Action: Group-based scenario application
- Team presentations and feedback
- Closure activity: “Start, Stop, Continue”
- Final reflections and action plans
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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