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Course Code: HRM 104
346 Course Visits
HR for Non HR Professionals
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
5 Days
Antalya, Turkey $4,950
02
5 Days
Manama, Bahrain $4,250
Introduction
Training course introducion / brief
This training course is designed to help line managers manage their
staff better by equipping them with critical HR skills. Also, this
course focuses on key issues for line managers, such as handling
employee interviews, on-boarding, appraisals, training, grievances, and
much more.
Course Objectives
At the end of the training course, participants will be able to
- List and apply manager's HR functions
- Define the roles and responsibilities of managers in recruitment and onboarding
- Conduct effective performance appraisal meetings
- Identify and evaluate training needs
- Handle employees complaints, grievances, and turnover
Course Audience
Who is this course for, and can benefit the most
- Executive Secretaries
- Executive Personal Secretaries
- Personal Secretaries
- Executive Assistants
- Personal Assistants
- Office Managers
- Administration Managers
- Management Secretaries
- Senior Assistants
- Staffing Coordinator
- HR Assistant
- HR Generalist
- Personnel Manager
- HR Director
- Regional managers
- Career counsellor
- Entrepreneurs
Course Outline
The course aims and learning outcomes
Getting the right people
- What HR is really about
- Human Resources Development and Evolution
- HR: towards a modern definition
- Ally with the HR department
- The HR functions of managers
- Workforce planning
- Attracting the right talent through referrals
- Interviewing skills for line managers
- Building a job profile
- Preparing technical assessments
Welcoming a new family member
- Onboarding - job orientation
- Does induction mean orientation or is there a difference?
- Benefits of induction and orientation program to employees and organizations
- First day on the job
- Induction content
- Role and responsibility of the new employee’s manager during the first few days
- Values, culture and code of conduct
- Evaluating effectiveness of on-boarding
Performance management
- Definition of performance management
- Overview of the annual performance cycle
- Mistakes in performance management
- Employee assessment best practices
- 360 degree versus 180 degree
- Coaching, counseling and mentoring
Training and development
- Why Identify Needs?
- Identifying training needs
- Career development
- The career development process and links with HR
- Succession planning
- Building a personal development plan
- Learning styles
- On the job training
- Evaluating training effectiveness
Handling employee complaints
- Employee moral
- The definition of a grievance
- Grievances versus complaints
- The grievance handling procedures
- Your role before, during and after the exit interview
- Analyzing turnover
- Healthy versus unhealth
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
Since 2001, we have been pioneering the training field in the middle east, we managed to unlock potential and help individuals, teams and organisations to be the best that they can be with our full and integrated solutions.
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