Course Code: HRM 111
2428 Course Visits
HR practices for employee engagement and boosting productivity
Course Sector:
HR Strategy and Training
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
27 - 31 Jul 2025
5 Days
Online, Virtual
$2,150
02
29 Dec 2025 - 02 Jan 2026
5 Days
Cape Town, South Africa
$4,950
Introduction
Training course introducion / brief
The role of the human resources department has expanded in the last few years to grow past simply enforcing policies and procedures, recruiting, hiring, onboarding, and people management. Beyond attracting talent, HR departments can help keep recruiting and hiring costs down by focusing on keeping current talent productive and providing programs that encourage both personal and professional growth. Employee engagement is one of the most important indicators in gauging work satisfaction.
Course Objectives
At the end of the training course, participants will be able to
  • Defend the value of employee engagement to an organization and explain it
  • Derive learning lessons from the ABC (Antecedents, Behaviors, Consequences) model for engagement
  • Design, build and implement the requirements for an engagement culture 
  • Evaluate and track the impact of engagement on business performance 
  • Craft specific HR practices aimed at increasing employee engagement 
  • Identify, develop and champion the required change initiatives 
  • Build comprehensive employee engagement surveys and interpret their results
Course Audience
Who is this course for, and can benefit the most
  • Senior Executives
  • Business Partners
  • HR Managers
  • HR Personnel Manager
  • HR Director
  • Regional managers 
Course Outline
The course aims and learning outcomes
THE CASE FOR EMPLOYEE ENGAGEMENT 
  • Today's business reality
  • Managing times of changing people
  • What people want; employees versus employers wants 
  • Defining engagement
  • Satisfaction versus engagement 
  • Gallup's Q12 index of engagement 
  • The engagement business case; the Return on Investment (ROI) of engagement
THE ANTECEDENTS, BEHAVIORS, CONSEQUENCES (ABC) MODEL OF ENGAGEMENT
  • Why people do what they do
  • Carrots or sticks 
  • The ABC model 
  • Behavior Modification 
  • The Abc Model For Behavior Modification
  • Antecedents At Work
  • The Top Engagement Antecedents Expectations
  • What Makes Consequences Effective
  • Consequences That Kill Engagement 
  • Positive and negative reinforcement
  • Organizational tools to communicate expectations
ENGAGEMENT CULTURE
  • Things that are important to employees
  • The drivers of engagement 
  • The building blocks of an engagement culture
  • Spitzer's eight desires of motivation and engagement 
  • An employee engagement model
  • Two-way communication
  • Trust in leadership 
  • Career development
  • Employees role in the success 
  • Shared decision making 
  • Career discussion
  • Employee gatherings 
  • The role of values in building a culture of engagement
THE ROI OF EMPLOYEE ENGAGEMENT 
  • Employee retention funnel
  • Research data about engagement metrics 
  • On-Boarding breakeven point 
  • ROI of engagement calculations: A practical example
  • HR PRACTICES FOR ENGAGEMENT 
  • The talent war and the cost of losing it
  • Building the employee brand; what an engaged employee looks like
  • Factors that improve employee engagement 
  • Activities that organizations can follow to build engagement 
  • Building high performance teams: a powerful engagement tool
EMPLOYEE ENGAGEMENT INITIATIVES 
  • The CEO: Chief Engagement Officer 
  • Leadership that ignites passion 
  • The VOICE framework
  • Managing employee engaging events 
  • Checklist of employee engagement best practices 
  • Employee engagement ideas from A to Z
  • EMPLOYEE ENGAGEMENT SURVEYS 
  • Four surveys not one
  • A suggested framework for designing an effective engagement survey 
  • Fairness
  • Involvement 
  • Wellbeing
  • Information
  • Degree of engagement
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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